Customer Service Sales

Qualification

Engineering experience: Summer internships at Ricci Engineering

Education: Bachelor Degree in Civil Engineering (2012) from San

Diego State University

Trilingual: Literate and conversant in Arabic and Spanish

Education

B.S. Civil Engineering, SDSU, December 2012

Minor in Arabic and Islamic Studies

Coursework

Open Channel Design. Highway Engineering

Design Reinforced Concrete

Hydraulics Structural Analysis I & II

Geotechnical Transportation AutoCAD

Fluid Mechanics

Statics & Dynamics Surveying Solids

and Mechanics

Excel Applications Engineering Economy

Engineering Materials

Environmental Engineering Mechanics of Materials

GIS

Skills

AutoCAD, Microsoft Excel, Microsoft Word, Excelent communication

skills

Projects

American Society of Civil Engineers Environmental projects,

Tsunami Design (kesennuma, Japan 2011)

Experience

Summer 2007 Intern California Environmental

Driving around San Diego County, canvassing and helping people get

involved in passing laws that have to do with recent environmental

issues. We collected money for the program and talked to people about

invironmental issues, which include global warming, air pollution as well

as land erosion. We also talked to people about how changes in the

planet's climat and geography are negatively affecting the ecosystem and

life in general.

06/08 - 06/09 Sales Associate Target Mission Valley

Manage a fast paced retail store, increased sales over 20 percent within

the first year, maintaining a weekly schedule, conduct store and regional

sales meetings, maintain inventory, addressed customer's comments and

concerns, conduct store accounting, customer service and performing many

other duties.

12/12-02/13 Mobile Phone Technician

Wireless and Beyond

My task was to fix phones that needed repair. I gained a lot of knowledge

in customer service and I learned how to multitask and still get things

done on time and as fast as possible.

05/10 - 12/10 Mathematics Tutor San Diego State University

Clarified and assisted student on various mathematics and physics

subjects, encouraged students, instructed different workshops, evaluated

the students by testing, prepared student for testing, implemented

various style of teaching, and preformed various duties.

Affiliations & Awards:

. Student Religious Association

. ASA Arab Student Association

. SJP Students for Justice in Palestine

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