Assistant Administrative
Resume:
Ann Burrell
Philadelphia, PA 19148
Tele# 215-***-****
***********@*******.***
Career Objective
To enhance my professional business skills and related background in a position of responsibility offering growth, development and professional advancement
Education
Lower Merion High School, Diploma/Academic
St. Joseph University, Business Law & Management
Control Data Institute, Computer Programming & Operations
Skills/Qualifications
Working knowledge of Microsoft Office Suite; Excel; Outlook; Internet
Typing speed of 50 wpm; excellent organizational, problem solving, oral and written skills
WORK EXPERIENCE
Administrative Assistant
1. Prepare purchase order request forms and check request; maintain and order supplies for the unit
2. Responsible for disbursement and balancing of tokens and cab voucher inventory for client transportation
3. Type clinical evaluations, reports and correspondence to outside sources
4. Review and file clinical documents in client charts; monitor for proper procedures for DPW, CBCM regulations and expectations
5. Prepare, distribute, and process staff timesheets, client accountabilities, weekly data sheets and other personnel matters
6. Prepare client charts for intake, registration, and process for Based Service Units
7. Answer telephones in an efficient, pleasant, and courteous manner
8. Maintain an organized chart room for discharged and overflow charts
9. Semi-annually box and forward charts to medical records
10. Provide assistance in gathering and organizing statistical information for client case and resources
11. File, copy, and mail distribution to staff members
12. Prepare weekly census and statistical reports
13. Other duties as assigned by Director and Program Coordinator
Receptionist/Office Assistant
1. In absence of Director of Operations, keep track of the Executive Director’s scheduled meetings
2. Answer telephones, route calls, take messages and provide genera; information, answer routine inquires, maintain log of inquiries as required
3. Operate a PC to perform typing assignments, data entry, print letters, labels, and reports, excel spreadsheets, word documents and other materials.
4. Assist Director of Operations in maintaining and updating files, records, correspondence, and other documents
5. Perform miscellaneous job-related duties as assigned
Commercial Service Specialist
1. Support the internal customer relationship team by receiving and processing routine and complex customer inquiries and transaction business products, including deposit, loan and treasury service products
2. Support business owners on consumer products, analyze customer problems and provide appropriate resolutions.
3. Perform appropriate follow up activities, identifying cross sell opportunities, and offering appropriate products as solution to meet customer needs.
4. Perform other related duties as assigned
Account Support Rep
1. Handled a variety of duties at the front desk including greeting customers and visitors, answering phones, and data entry.
2. Provided support and backup to the Corporate Account Officers who were out of the office
3. Demonstrated skills and competency in clerical work i.e. typing, email, filing, faxing and shipping methods.
EMPLOYMENT HISTORY
2004-2012 Admin Assistant CATCH, Inc
1121 S 10th Street Philadelphia, PA 19147
2003-2004 Receptionist/office Assistant The Cardiovascular Institute of Philadelphia
1998-2001 Commercial Service Specialist First Union Bank
1990-1998 Account Support Rep CoreStates Bank
1979-1990 Money Market Inv Clerk First Pennsylvania Bank
1976-1979 Mutual Funds Clerk Fund Plan Services (FPB)
1968-1976 Proof Operator First Pennsylvania Bank
AVAILABLE UPON REQUEST
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