Customer Service High School
Resume:
Atchaiah. K,
Plot No ***Arul Colony,
A.S.Rao Nagar, ECIL Post,Hyderabad.
Objective:
Gain the position of Customer Service Associate in leading IT
Company where I can implement my earned skills and knowledge for working
efficiently. Analytical skills, problem solving attitude and positive
approach has helped me a lot in the past and will help me in my work in the
future too
Educational Skills:
Pursing Graduation (B.A) Final year in Distance from Acharya Nagarjuna
University.
Diploma in Electrical & Electronics Engineering from Bapatla polytechnic
college, BAPATLA (A.P), affiliated to State Board of Technical Education,
Andhra Pradesh.
Secondary Education (S.S.C) from Govt High School for boys Guntur,
affiliated to Board of Secondary Education, Andhra Pradesh.
Professional Experience:
Customer Service Associate
Reliance Market Guntur
2012-2013
Identified customer needs and provided reference to customers regarding
product sales and problem resolution.
Remarkable experience in customer service and cash handling
Ability to handle money, refunds and exchanges
Work collaboratively to build and maintain productive working relationships
with Customer Support team members and across other departments
Customer Support Executive
Vimukti Technologies Pvt Ltd
2010-2012
Deal directly with customers either by electronically or face to face
Handle and resolve customer complaints
Process orders, forms, applications and requests.
Keep records of customer interactions and transactions.
Maintain customer databases
Customer Support Executive
Vodafone Store Guntur
2007-2008
Deal directly with customers either by electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Keep records of customer interactions and transactions.
Communicate and coordinate with internal departments
Skills:
Able to negotiate well
Able to use computers and the Internet
Generate creative ideas
Ability to work in a team and work under pressure
Possess good problem solving
The ability of good leadership
Technical Skills Summary:
Operating Systems: Microsoft Windows (2000/XP/Vista/7), Linux,Ubuntu (10 &
11).
Achievements:
First Place in Quiz Competition and Essay writing held at Govt. high School
for boys, Guntur.
Strength:
Polite
Handy and Skilled
Patience
Extra-Curricular Activities
Organized College day functions and events.
Interested in solving cross word puzzle.
Personal Details:
Name : K.ATCHAIAH
Date of Birth : 10th May, 1988
Father's name : K. Venkaiah
Languages Known : Telugu, English and Hindi
Hobbies : Reading Books, Watching TV Playing computer games
Permanent Address : Gundlapalli,Nekarikallu,
Pin-522615. Guntur(Dist A.P).
Declaration
I hereby declare that the above-furnished details are true and correct to
the best of my knowledge.
Place:
Date:
(Atchaiah. K)
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