Customer Service Security

Shawn C. Wearing

Cell # 540-***-****

*****.*.*******@****.***

*************@*****.***

CAREER OBJECTIVE IT Professional with extensive experience troubleshooting and maintaining various

Networking Systems wishing to further my Information

Technology/Telecommunications career.

POSSESS -Active Secret Security Clearance

QUALIFICATIONS -Knowledge of LAN/WAN network administration

-Expert in operating and troubleshooting Digital Video Broadcasting Systems

-Knowledge in configuring Switches and Routers

-Knowledge of Network Centric Systems

-Highly experienced in operating and maintaining file servers, exchange servers, and

Active Directory

-Knowledge in installing, operating, and maintaining multiple BMS Antennas and

BMS accessories

-Experienced in implementing, operating and maintaining video teleconferences

-Well versed in installing and maintaining multiple Windows Operating Systems

-Highly experienced in operating and maintaining Microsoft Office, Visio, and MIRC

-Highly experienced in installing multiple windows based programs

-Highly experienced in operating, maintaining and troubleshooting multiple hardware

such as:

Desktops, Servers, Laptops, Network Cards, Printers, Scanners, etc...

-Experienced in running Cat 5, Cat 6, and Fiber

-Outstanding Leadership Ability

-Outstanding Customer Service Skills

-Able to work and succeed in Highly Stressful Work Environments

TRAINING

-Fort Gordon, GA (2003)

• Signal Support Systems Specialist training (5 months)

-Fort Belvoir, VA (Smart Force Courseware/2008)

• Intrusion Detection and Risk Management

• Windows XP: Fundamentals

• Microsoft Windows Server 2003: Network

• TCP/IP

• IP Addressing and Routing

• Planning and Implementing Active Directory

• Implementing Active Directory Users and Group Policies

• Planning and implementing Group Policy

• Personal Computer Components

• Laptop Components, Peripherals, and Networks

• Security, Safety and Communication

• Installing, Configuring, and troubleshooting

• Working with Laptops and Portable Devices

• Understanding and Maintaining Networks

• Maintaining Operating Systems

• Installing and Troubleshooting Printers

• Managing IT security

• Effectively recognize safety procedures

• Encryption Technologies

• Firewalls and VPNs

• General Security Concepts

• Communications Security

• Infrastructure Security

• Operational and Organizational Security

• Test prep 220-601 A+ Essentials

• Test prep 220-602 A+ IT Technician

• Test prep SY0-101 Security+

-Fort Hood, TX (2008)

• Security+ (1 week)

EDUCATION BS in Information Technology/Concentration Information System Security

“Senior Year, Currently Pursuing”

University Of Phoenix

PROFESSIONAL EXPERIENCE

2003 July -2010 October

US Army

Title: Signal Support Systems Specialist

Responsibilities:

-Help Desk Tech Support

-Trouble Call IT Technician

-Field Tactical network maintaining

2010 November – Present

Science Application International Corporation (SAIC)

Title: Information Technologist

Responsibilities:

-Network Administrator

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