Customer Service Medical Assistant
Resume:
Ashlea Zingaro
** ******** *****, ************ ** 12601
**********@*****.***
Summary of Skills
Computer, internet, networking, software/hardware efficient
Great communication and interpersonal skills
Very people friendly. Team player
Customer service and sales experience
Recognizes and responds to written, verbal, and non verbal communication
Ability to multitask, prioritize, and meet deadlines
Neat, detail oriented and organized. Maintains clean work environment
Remains focused to achieve individual goals
Proficient in Windows, Adobe, Microsoft Office; Word, Excel, Power Point
Reports to manager/supervisor with progress/updates
Telephone, fax, copier, printer, filing
Employment
Merchandising and Customer Support Member
Macy's 01/2011 - 08/2011
Resolve customer issues. Customer service desk. Assist customer to make sale of merchandise.
Performs mark downs and signage duties. Follows zonograms and planogams to assure
correct placement of merchandise.
Assistant Teacher
WESTCOP @ St. Matthew’s Day Care, Ossining, NY 01/2010 – 11/2010
Educated children according to their grade level. Interacted with children and their
families in effort to help develop motor, social, and physical skills. Reported to head
teacher and director with progress information.
Assistant Teacher
WESTCOP @Accent On Learning, Briarcliff Manor, NY 11/2009 - 01/2010
Medical Assistant
Jerome M. Felsenstein M.D, Ossining, NY 09/2008 – 11/2009
Assisted with all dermatological procedures. e.g.; biopsies, desiccation and curettage,
acne treatment. Prepared charts and filed daily. Patient and family education.
Scheduled and monitored appointments. Handled paperwork and answered telephones.
Sales Associate/Stock
Dress Barn, Mohegan Lake, NY 10/2005 – 04/2006 (and 10/04 - 6/05)
Greeted and assisted customers. Cash register. Front counter sales. Customer Service.
Maintained inventory and stock.
Education
Medical Asst. Extern
Hudson River Health Care, Peekskill, NY 05/2007 – 08/2007
180 hours of hands on training in a health care facility performing the daily tasks of
a medical assistant in a rotation between internal medicine, pediatrics, women’s
health, and the lab.
Medical Assistant
Sanford Brown Institute, White Plains, NY 04/2006 – 11/2007
Studied, learned, and became equipped with the duties performed by a medical assistant
on a daily basis. E.g.; medical terminology, clinical procedures, microbiology, pharmacology,
hematology, medical applications.
Completion of QWIZ Program
NYS Department of Labor, Peekskill, NY 06/2005 – 09/2005
Trained in Microsoft Office; Word, Excel, Power Point.
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