Shannon Turco

**** ***** ****

Toledo, Ohio *****

419-***-****

E-mail: abq1gl@r.postjobfree.com

Objective

To obtain a position that will not only benefit myself but will maximize a

company's return on its investments by maintaining or exceeding quality

standards.

Experience/Skills

General

. Attention to detail

. Speed/Efficiency

. Knowledge of multi line phone system, fax and copier machines,

. Maintaining an accurate filing system

. Teamwork skills

. Strong work ethic

. Positive Attitude

Customer Service

. Ability to memorize protocol and guidelines

. Effective time management skills

. Understanding of Human Psychology

. Effective problem-solving skills

. Effective communication and listening skills

Education

Performance Training Institute, Scottsdale, AZ

01/2012-12/2012

Medical Office and Administrative Specialist with Billing and Coding

Diploma GPA: 3.6

Owens Community College, Perrysburg, OH

06/2006-05/2007

Basic Supervision Certificate

Certificate GPA: 4.0

Major: Business Management

Certifications

Certified Medical Administrative Assistant

01/2013

Professional Experience (References Available)

Clean Net

05/2012-Current

Cleaning

Toledo, Ohio

Sawyer's Handyman Service

11/2011-01/2013

Admin Assistant/ Customer Service

Curtice, Ohio

Supplemental Staffing

12/2009-10/2011

Production/Assembly

Toledo, Ohio

Omnicare of Northwest Ohio

08/2007-10/2009

Order Filler/Packaging

Toledo, Ohio

Mid-American Cleaning Contractors

10/2005-07/2007

Assistant Manager

Perrysburg, Ohio

J&E Home Improvements

03/2003-09/2005

Marketing/Customer Service

Toledo, Ohio

White Tower Restaurant

09/2001-03/2003

Waitress/Customer Service

Toledo, Ohio

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