Customer Service Administrative Assistant
Resume:
Shannon Turco
Toledo, Ohio *****
E-mail: *******.*****@*****.***
Objective
To obtain a position that will not only benefit myself but will maximize a
company's return on its investments by maintaining or exceeding quality
standards.
Experience/Skills
General
. Attention to detail
. Speed/Efficiency
. Knowledge of multi line phone system, fax and copier machines,
. Maintaining an accurate filing system
. Teamwork skills
. Strong work ethic
. Positive Attitude
Customer Service
. Ability to memorize protocol and guidelines
. Effective time management skills
. Understanding of Human Psychology
. Effective problem-solving skills
. Effective communication and listening skills
Education
Performance Training Institute, Scottsdale, AZ
01/2012-12/2012
Medical Office and Administrative Specialist with Billing and Coding
Diploma GPA: 3.6
Owens Community College, Perrysburg, OH
06/2006-05/2007
Basic Supervision Certificate
Certificate GPA: 4.0
Major: Business Management
Certifications
Certified Medical Administrative Assistant
01/2013
Professional Experience (References Available)
Clean Net
05/2012-Current
Cleaning
Toledo, Ohio
Sawyer's Handyman Service
11/2011-01/2013
Admin Assistant/ Customer Service
Curtice, Ohio
Supplemental Staffing
12/2009-10/2011
Production/Assembly
Toledo, Ohio
Omnicare of Northwest Ohio
08/2007-10/2009
Order Filler/Packaging
Toledo, Ohio
Mid-American Cleaning Contractors
10/2005-07/2007
Assistant Manager
Perrysburg, Ohio
J&E Home Improvements
03/2003-09/2005
Marketing/Customer Service
Toledo, Ohio
White Tower Restaurant
09/2001-03/2003
Waitress/Customer Service
Toledo, Ohio
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