Customer Service Medical
Resume:
Julie Marie Johnson
Palm Bay, Florida 32908
*************@*****.***
OBJECTIVE:
My objective is to gain employment with a company to better assist the staff and customers, and to insure a successful outcome.
ABILITY SUMMARY:
I have Pharmacy Intern Licenses in both Florida and Georgia. I have knowledge and experience in EMR programs, along with Windows, Word, Excel, Dentrix, and Internet.
EMPLOYMENT HISTORY:
MEDICAL SOLUTIONS. 06/12-8/12 temp.
Melbourne, Florida
Receive inbound calls from physician offices regarding preauthorization for
Radiology tests
Attach Clinical information to cases for medical review
Data entry
Resolve customer service issues.
Accurately and timely enter demographic and medial information
ACCOUNTS RECEIVABLE SPECIALIST 10/2011 – 01/2012
Dental Partners, Melbourne, Florida
I performed insurance authorizations for 15 different dental offices for all patients. I handled all insurance claims, workers comp, posted payments in Dentrix, and sent out statements to patients for uncovered costs. I entered all insurance fee schedules, in Dentrix, for claim payments.
MEDICAL SECRETARY 10/2010 – 04/2011
Dr. M. Nasir Rizwi, Sebastian, Florida
I scheduled appointments, and obtained authorizations for tests ordered from the doctor. I handled all incoming phone calls, with messages and information needed. I posted payments, and billed insurance companies for payment.
MEDICAL SECRETARY 08/2008 – 12/2009
The Back Center, Melbourne, Florida
I performed secretarial duties, utilizing specific knowledge of Medical Terminology, and Hospital, Clinic, or Laboratory procedures. My duties included scheduling appointments, billing patients, and compiling, and recording medical charts, reports, and correspondence.
MEDICAL BILLER CODER 12/2007 – 07/2008
Pacifico Billing Inc., Melbourne, Florida
I billed primary and secondary insurance for oxygen and prescription medications ordered by doctors for the clients. I coded information needed for insurance companies to make payments and handled all customer questions regarding uncovered costs.
Julie Marie Johnson
450 Topeka Rd SW
Palm Bay, Florida 32908
*************@*****.***
PHARMACY TECHNICIAN 08/2000 – 07/2007
Circles of Care, Melbourne, Florida
My duties included filling prescriptions, and processing paperwork with Pharmaceutical Companies for discount medications for our clients. I was in charge of hospital’s inventory, and stocking the nursing units. I placed order entries, and delivered medications to the patient units on a daily basis.
EDUCATION AND TRAINING:
University of Georgia 10/1990 – 10/1994
Athens, Georgia
School of Pharmacy
University of Central Florida 09/1989 – 10/1990 Orlando, Florida
Business with concentration in Finance
Brevard Community College Graduated 10/1989
Melbourne, Florida
Associates of Arts Degree
References upon request.
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