Engineer Six Sigma
Resume:
**** ********* ********* – Columbus, OH *****
*************@*****.*** – 513-***-****
www.cynthiaschindler.com
CYNTHIA SCHINDLER
INDUSTRIAL AND HUMAN FACTORS ENGINEER
Results-oriented human factors engineer. Motivated to improve usability, safety, and organizational
processes. Dedicated to detailed research, effective communication, and quality deliverables.
CORE COMPETENCIES
- Human Computer Interaction - Device Analysis - M.S. Engineering
- Task Analysis - User-Centered Design - B.S. Psychology
- Research and Design - Usability Analysis - Lean Certification
- Industrial Design - Ergonomics - Six Sigma Green Belt
EDUCATION AND CAREER DEVELOPMENT
M.S. Engineering, Industrial and Human Factors (ABET) 2013
Russ Engineering Center, Wright State University, Dayton, Ohio
B.S. Psychology
Missouri State University, Program Chair and Webmaster, the Fraternity of Psi Chi 2008
Six Sigma Green Belt
Institute of Industrial Engineers, Dayton, Ohio 2012
Lean Ergonomics for Manufacturing and Healthcare Certification (ASQ) 2012
Wright State University, Dayton, Ohio
PROFESSIONAL EXPERIENCE
Wright Patterson Air Force Base, Dayton, Ohio 2011 – 2012
711th Human Performance Wing, United States Air Force
Human Factors Engineer
- Usability engineering of original artificial intelligence computer game testing human-computer
interaction for subject limitations of attention and agitation
- Ergonomic design of research lab and test instruments
- Authored hypotheses and technical report
- Co-authored protocol for design of experiment and use of human subjects for internal review
board
ORISE Human Factors Intern
- Reverse engineering and cyber warfare research in cognitive modeling and Python programming
labs
Families Forward, Cincinnati, Ohio 2010 – Present
A United Way of Greater Cincinnati Agency Partner.
Consultant
- Trend analysis of donor contributions streamlines marketing campaign efforts and reduces
administrative supply costs
- Continuous improvement efforts have resulted in payroll savings of 2.0 full-time equivalencies
for nonprofit agency
- Resolution and reduction of workers compensation claims through concise safety plans,
written training manuals, and event protocols with informational design frames
Something Green, Cincinnati, Ohio 2006 – 2010
Event consulting firm focused on environmental and community sustainability.
Research Engineer
- Created original database of over 800 local vendors
- Established individual client metrics correlating with vendor ratings in database to target best fit
Missouri State University, Springfield, Missouri 2006-2008
Department of Psychology, Human Behavioral Research.
Research Assistant
- Redesigned testing instrument to reduce question bias and confusion, and to improve result
reliability and validity
PriMed Physicians, Dayton, Ohio 2002-2006
Multi-specialty medical practice providing quality, comprehensive healthcare.
Internal Medicine Billing and Research Specialist
- Recognized for recovering over $20,000 in delinquent payments by implementing original billing
plan
- Trained employees and practitioners in transition from Medic to Allscripts EMR system
- Led OSHA program for routine employee training on blood-and airborne pathogens, hazardous
materials, hand washing, et al.
APPLIED SKILLS
- Ergonomics - Workers Compensation - Technical Writing - MATLAB
- OSHA - Medical Terminology - Design of Experiments - SPSS
- DFSS - Medicare and Medicaid - Protocols - SAS
- NIOSH - ICD CPT DSM - R&D - JMP
- Python - Java - Adobe Creative Suite - HTML
- Training - Usability - User-centered Design - Analysis
- Statistics - Human Computer Interaction - Human Performance - Wireframes
PROFESSIONAL AFFILIATIONS AND AWARDS
American Psychological Association (APA)
Association for Psychological Science (APS)
Golden Key International Honour Society
Human Factors and Ergonomics Society (HFES)
International Scholar Laureate Program, Delegation on Medicine to Australia
Psi Chi, Honors Fraternity for Psychology
Society of Women Engineers (SWE)
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