Cook/Manager
Resume:
JoAnn Helin
Pace, Florida **571
OBJECTIVE
To secure a position with a progressive, innovative company where my skills and
experience can be utilized to the fullest.
WORK EXPERIENCE
Manager
July 2012 - present
Bagelheads Pensacola, Florida
Food and Beverage Production
Manager
July 2009 - July 2012
McDonald's Pace Florida
Food and Beverage Production
Hired as Crew, trained into management. became serve-safe certified this year.
Cooking, prep. all areas of the restaurant
Sales Associate
May 2009 - May 2010
Walmart Pace, Florida
Retail
Deli Associate. Customer service.
Passionate about great service! Works in deli department filling orders,
packaging, stocking and merchandising fresh delicatessen products. Prepares
and finishes delicatessen products including salads, dips, sandwiches, fried
chicken and soups. Will use a variety of equipment including scales, slicers, deep
fryers, mixers, knives, and measuring utensils. Maintains a clean, full, and fresh
deli area, rotates food products to ensure safety, freshness and attractiveness.
Participates in inventory control. Requires ability to lift up to 50lbs.
Customer Service Skills,
Market Analyst
October 2008 - January 2009
Market One International Maynard, Massachusetts
Advertising and PR Services
Call Center, Appointment Setting, Marketing Products. Customer researching.
Database updating.
Customer Service
October 2008 - December 2008
Quality Cleaners Stow, Massachusetts
Business Services - Other
Customer service associate. day to day operations of a drycleaning business..
resolving any issues. troubleshooting. interacting well with others.
Customer Service Associate
August 2008 - October 2008
Cumberland Farms Concord, Massachusetts
Retail
Cashier and Stock person.
Manager/Supervisor
January 2006 - June 2008
Country Harvest Bakery Acton, Massachusetts
Food and Beverage Production
Overseeing overall production to Entire Bakery. Customer Service, Ordering and
Overseeing Products. Hiring Staff, Payroll.
Telemarketing
June 2005 - December 2006
ELECTROLUX Waltham
Business Services - Other
Telephone Sales of Vaccuums, Customer service calls, Data Entry of all
Customer Information and sales.
Dispatcher
April 2003 - January 2005
Paul Flaherty Plumbing and Heating Framingham, Massachusetts
Construction - Residential & Commercial/Office
Scheduling Appts. Call Center, Dispatcher. Customer Service Calls
EDUCATION
Certification,
September 1992 - August 1993
Bryman Institute Brookline, Massachusetts
Honors
High School or equivalent,
September 1986 - June 1989
Assabet Valley Vocational High School Marlboro, Massachusetts
CERTIFICATION
Food Management Certified
September 2007
National Registry of Food Safety Professionals
Food Management Certification
SKILLS
Intermediat
administering programs
e
handling complaints Expert
handling detail work Expert
adapting new procedures Expert
Intermediat
Micosoft Word and Excel
e
Networking Expert
Intermediat
Outlook and Powerpoint
e
TYPING Expert
Answering Telephones Expert
effective team working Expert
ability to multi task Expert
excellent interpersonal and communication
Expert
skills
REFERENCES
Alberta Helin
Retired
Personal
Karen Sahagian
Office Manager, SD Fitzgerald
Professional
Andrew Grumbir
Steel Worker, Bell Metal
***********@*******.***
Personal
Kim Gerow Wilson
Business Owner, Treasures
Professional
Contact this candidate