Customer Service High School

ARTHUR WAYNE JACKSON

Email: ********@*************.***

Address:

City: Durham

State: NC

Zip: 27707

Country: USA

Phone: 919-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

CANDIDATE: HVAC Sheet Metal Helper: Reliable & dynamic, punctual, dependable, skilled hard worker with great communication skills. I am a team player with 35 years of experience providing highly efficient support in the work place. Goal oriented, possess the ability to work well with others, disciplined to excel in an isolated environment, and demonstrating the highest customer service by providing creative solutions. Seeking to obtain a position in the carpentry field along with the opportunity to demonstrate a high level of motivation to succeed. Core competencies include: Dry walling and Painting Floor Covering and Framing Carpentry and Plumbing Window Installation Power Tool Safety Blueprint Reading & Estimating Materials CAREER HIGHLIGHTS Demonstrated strong ability to work efficiently with all levels flooring installation. Proven ability to analyze and read blueprints.

Educational Background:

High School Dipolma from Durham Business College, Durham NC 1/2001 to 5/1975 (therapeutic recreation)

High School Dipolma from Center For Employment Training, Durham NC 1/2001 to 12/2012

High School Dipolma from HILLSIDE HIGH, Durham NC 1/2001 to 12/2012

Job History / Details:

Summary

CANDIDATE: HVAC Sheet Metal Helper: Reliable & dynamic, punctual, dependable, skilled hard worker with great communication skills. I am a team player with 35 years of experience providing highly efficient support in the work place. Goal oriented, possess the ability to work well with others, disciplined to excel in an isolated environment, and demonstrating the highest customer service by providing creative solutions. Seeking to obtain a position in the carpentry field along with the opportunity to demonstrate a high level of motivation to succeed. Core competencies include: Dry walling and Painting Floor Covering and Framing Carpentry and Plumbing Window Installation Power Tool Safety Blueprint Reading & Estimating Materials CAREER HIGHLIGHTS Demonstrated strong ability to work efficiently with all levels flooring installation. Proven ability to analyze and read blueprints.

Highlights

Customer service-oriented

Strong attention to detail

Troubleshooting

Responsible and reliable

Device interfacing knowledge

Lifts 50Excellent problem solver

Decisive

Self-starter

Meticulous

Microsoft Office proficiency

Critical thinker

Customer service-oriented

Strong attention to detail

Troubleshooting

Responsible and reliable

Device interfacing knowledge

Lifts 50Excellent problem solver

Decisive

Self-starter

Meticulous

Microsoft Office proficiency

Critical thinker

Accomplishments

Supervised a team of more than 20Assisted in training 2Finished assigned projects with a 100 percentage on-time completion rate. new service technicians. electrical technicians.

Worked on 100 commercial and new residential construction projects.

Appointed by direct supervisor to serve as the main point of contact for project inquiries.

Experience

2012 to Current

General Services Corporation

Service Technician

for an apartment complex Appliance repair and installation Electrical-replacement of switches, outlets, and light fixtures Locks-replacement of deadbolts and conventional lock sets Heating ventilation/air conditioning maintenance Prepare apartments for new clients moving in Plumbing Carpentry.

December 1994 to December 2001

Durham, NC

Flooring Mechanic

Kitchen and bath remodeling.

Windows and door installation.

Cost estimating.Inspected and tested machinery to diagnose malfunctions.Assembled wiring, electrical and electronic components.Adjusted functional parts of devices and control instruments.Routinely checked fluid levels and replaced filters.Recorded the type and cost of maintenance and repair work.Troubleshooted equipment by running electrical and electronic testing devices.Requisitioned supplies and equipment for cleaning and maintenance.Completed routine preventative maintenance.Managed and updated equipment records.Maintained restroom facilities such as snaking drains and replacing urinals.Installed door hardware and window blinds.

December 1987 to December 1994

Durham County Sheriff Department Durham, NC

Lieutant

Transport inmates to various facilities.

Training officer for new employees.

Gathered and analyzed research data regarding statutes, decisions, legal articles and codes.Processed summons, subpoenas, appeals and motions.Drafted legal papers including complaints, summons and interrogatories.Investigated facts and law of cases using pertinent sources to determine causes of action and to prepare cases.

December 1974 to December 1994

R.C. George Flooring Durham, NC

Flooring installation

Vinyl siding and roof repair.

Door, window, deck, and porch repair.

Disassembled broken and defective equipment to facilitate repair.Disassembled broken and defective equipment to facilitate repair.Tested machinery, equipment and parts to identify any defects.Tested machinery, equipment and parts to identify any defects.Assembled and installed wiring, electrical and electronic components.Replaced worn and damaged hoses, wiring and belts.Replaced worn and damaged hoses, wiring and belts.Installed coax cables inside residences.Installed coax cables inside residences.Used hand tools to replace defective equipment parts.

Used hand tools to replace defective equipment parts.

Education

1979 Durham Business College Durham, NC

Associate of Applied Science therapeutic recreation

2010 Center For Employment Training Durham, NC

Certificate Building Maintenance Techician

1975 HILLSIDE HIGH Durham, NC

Diploma general studies

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