Customer Service Sales

Kotartee Torh

Email: ********@***********.***

Address:

City: Dallas

State: TX

Zip: 75240

Country: USA

Phone: 972-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Sales and Stock associate with more than 4 years of hands-on experience selling, stocking with high-performing, responsible and results-oriented. decisive leader with great customer service skills.

Educational Background:

High School Dipolma from University of Texas, Richardson TX 1/2001 to 5/2011 (Management Information System)

High School Dipolma from North Hennepin Community College, Richardson TX 1/2001 to 12/2012

High School Dipolma from, Richardson TX 1/2001 to 12/2012

Job History / Details:

Career Focus

Sales and Stock associate with more than 4 years of hands-on experience selling, stocking with high-performing, responsible and results-oriented. decisive leader with great customer service skills.

Summary of Skills

Creation of database system using Access

Developing and organizing large of data and creating tables and relating tables a common fields. modifying tables and producing reports

Diagram entity using Microsoft Office Suite including Visio

storing information within shapes

generate data from diagrams and generate diagrams from data

Develop Word skills

adjust character spacing and kerning

using drawing tools. etc

intermediate Excel skill

Worksheet Formulas

Specific Worksheet Formulas

Extract Data and Decision Making

Beginner HTML skills

intermediate CSS skills

Professional Experience

September 2011 to Current

Ralph Lauren Polo Allen, TX

Stock Associate

Restock shelves that require re-stocking

Acknowledge and greet customer that are within 10 feet of you

Ensured that put away merchandise is properly taken care of

Work with fellow associate to maintain that the store is neat and clean

Actively participates in all programs involve in the store

Label or apply merchandise sales tags if necessary

Work with associates and managers to achieve store's sales goals.

July 2008 to March 2012

Burlington Coat Factory Plano, TX

Sales Associate

Maintain an awareness of all promotions and advertisements.

Update floor moves, and merchandising and aid customers in locating merchandise

Assist in processing and refilling merchandise and monitoring floor stock.

Prepare completing price changes within the department.

04/08 to 06/08

Dungarvin Bloomington, MN

Program Counselor

Provide direct care to individuals with developmental disabilities.

Assist with community events participation involving disabilities.

Aid clients with living skills to maintain a clean and safe living environment, meal preparation.

Self-administration of medication and transports individuals to and from activities.

May 2007 to June 2008

African American Action Committee Brooklyn Park, MN

Administrative support

Answering phones and Making copies, managing files and creating presentation

Assisting with projects for community events

Arranging essential mail in priority order for boss Processing

replies on own initiative from bosses' notes and

Researching and drafting reports

Creating invoice and up-dating membership cards in outlook

Develop organization brochure using publisher.

June 2007 to January 2008

Hatch Staffing/FedEx Smart post Brooklyn Park, MN

scanner

Unload and load trucks by hand.

Scan parcels into the computer and.

Lift, push and stack parcels and.

Sort packages to correct location according to label and load it in the trucks.

June 2004 to December 2006

United Staffing Crystal, MN

Receptionist

Greet customers and answer visitors' inquiries

Sorting and handing out mail

Administer documents in Word, Access and PowerPoint, analyze database and develop new process

Create invoices for customers purchase

Perform a variety of other office tasks such as faxing or sending emails to clients

Arrange callbacks to protect boss's time and meeting facilities.

10/05 to 05/06

Around The Clock Hopkins, MN

Housekeeper

Operates various cleaning equipment such as vacuums, polishers, etc.

Remove trash, waste and other disposable materials with the use of various cleaning solvents.

Clean and a wash basins, mirrors, commodes, tubs and shower walls.

And built relationship with clients that developed into friendship.

Education

May 2011 University of Texas Dallas Richardson, TX

B.S Management Information System

Business Communication

Management Statistics

Management Information System

Database management Fundamental

System Analysis and Design

ERP FR Small & Med Enterprise

Web application & design

SAP Business one

Operation Management

Managerial Accounting

Financial Accounting

RELATED PROJECTS

Netflix System Analysis

Group project that performed analysis on the structure of the existing website using context diagram, class diagram, use case diagram, sequence diagram, data dictionary and data description to improve the website's functionalities.

Online Bookstore Database

Group project that designed entity tables using cardinalities, constraint and relationship within the database. Use SQL queries to organize and strain data to make it acceptable users.

Apply Microsoft Access to record information from data analyze.

Online Bookstore website

Worked in a team for creating and designing of website with creating an online bookstore website using SQL/MySQL, HTML, CSS, Java-Script, PHP, and J-query database that makes the website functional to the users.

May 2008 North Hennepin Community College Brooklyn Park, MN

Associate of Science Business Computer System and Management,

Management information System

Completed 2 week post graduation course on the SAP system

Professional Affiliations

Member of Alpha Kappa Psi (Mu-rho charter UTD)

Additional Information

2010 Playing soccer

Contact this candidate