Customer Service High School

Henry Stanley

Email: ********@****-****.***

Address:

City: Manteca

State: CA

Zip: 95336

Country: USA

Phone: 209-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Electronics graduate with background as Mobile Audio/Video Installer and Customer Service Representative looking to join a growing entrepreneurial organization as part of the Executive team.

Educational Background:

High School Dipolma from Modesto Junior College, Modesto CA 1/2001 to 5/2009 (Industrial Electronics)

High School Dipolma from East Union High School, Modesto CA 1/2001 to 11/2012

Job History / Details:

Professional Profile

Electronics graduate with background as Mobile Audio/Video Installer and Customer Service Representative looking to join a growing entrepreneurial organization as part of the Executive team.

Qualifications

Results-oriented

Client-focused

Excel in Electronics and Customer Service

Quick learner

Computer proficient

Microsoft Office

Experience

June 2008 to 11/28/2012 12:00:00 AM

Heer Installations Manteca, CA

Sales / Installation

Generated sales of shutters and blinds through door to door campusing and pamphlet distribution. Assisted customers with questions and concerns about product selection and style variations. Installed products in a professional and timely fashion. Resolved multiple issues with installed products as well as customer satisfaction concerns.

March 2011 to August 2011

BJ's Consumers Choice Pest Control Manteca, CA

Sales / Treatment Technician

Increased revenue for the company by working with a team of salesman to canvass local communities for potential customers. Treated homes as licensed pest technician and exceeded expectations of customers for increased retention.

September 2000 to August 2003

AT&T Wireless Livermore, CA

Customer Service Representative

Resolved customer issues by phone, examples of which included billing misunderstandings, equipment malfunctions and service interruptions. I also increased revenue for the company by sales of new equipment, calling plan changes and adding additional features.

July 1998 to September 2000

Target Tracy, CA

Backstock / Sales

Established and enhanced guidelines in the backstock of the store for increased productivity. Prepared items for salesfloor restoration on a daily basis. Advised customers about electronic merchandise as well as music and movies. Improved the appearance, organization and profit of the electronics department.

Education

2009 Modesto Junior College Modesto, CA

Associate of Science Industrial Electronics

1996 East Union High School Manteca, CA

High School Diploma Mechanics

Member of FFA Club. Coursework in mechanics, carpentry, and photography.

Affiliations

Member, Alumni Association

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