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Customer Service High School

Location:
Kill Devil Hills, NC
Posted:
November 26, 2012

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Resume:

Taylor Weakley

Email: ********@*********.***

Address:

City: Kill Devil Hills

State: NC

Zip: 27948

Country: USA

Phone: 252-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from New Trier High School, Winnetka IL 1/2001 to 6/1986 (basic)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Energetic work attitude

Store maintenance ability

Inventory control familiarity

Telephone inquiries specialist

Customer service expert

Invoice processing

Telecommunication skills

Adaptive team player

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Competitive Analysis

Performed competitive analysis to make recommendations for future company growth.

Protective Services

Applied safety procedures and policies as outlined in Department Safety Manual.

Investigated and analyzed client complaints to identify and resolve issues.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

of employment.

Work Experience

June 2002 to Current

Outer Banks Carpet & Upholstery Care Kill Devil Hills, NC

Business Owner (Self Employed)

Owner/Operator of a carpet and upholstery cleaning business for the past ten years. I started my business from the ground up and developed a steady seasonal business with repeat clientele. I developed the business through individual home owners and realtors with my emphasis on quality work and customer satisfaction.

May 1994 to June 2002

Town of Kill Devil Hills Kill Devil Hills, NC

Law Enforcement (Detective)

Represented the town of Kill Devil Hills by enforcing the laws of North Carolina and the town codes of Kill Devil Hills, NC. I began as a patrolman working misdemeanor crimes and writing citations, then was promoted to Detective after 8 months and worked felony crimes ranging from thefts, financial crimes, narcotics, to homicides.

February 1992 to May 1994

Town of Elizabeth City Elizabeth City, NC

Police Officer

Enforced the laws of North Carolina and town codes of Elizabeth City. Worked as a patrol officer until a position with better benefits became available.

April 1989 to May 1991

Children's Memorial Hospital Chicago, Illinois

Security Officer

Educational Background

1986 New Trier High School Winnetka, Illinois

High School Diploma

Coursework in Business, Marketing and Communications

Candidate Resume - Dennis Graham

Contact Information -

Email: ********@***********.***

Address:

City: Ft. Myers

State: FL

Zip: 33907

Country: USA

Phone: 239-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Truck driver with experience with operating commercial trucks from box to semi. I have double/ triple, tanker endorsement with hazmat .Conscientious Truck Driver knowledgeable about DOT safety regulations and efficient route planning. Safe driver with clean MVR with no violations. Skilled Truck Driver with more than 5 years transporting product accident-free in various industries. Skilled in operation of tow motors and hand jacks.

Educational Background:

High School Dipolma from Delta C-7, Deering MO 1/2001 to 5/1978 (general)

High School Dipolma from Delta C-7, Deering MO 1/2001 to 11/2012

Job History / Details:

Summary

Truck driver with experience with operating commercial trucks from box to semi. I have double/ triple, tanker endorsement with hazmat .Conscientious Truck Driver knowledgeable about DOT safety regulations and efficient route planning. Safe driver with clean MVR with no violations. Skilled Truck Driver with more than 5 years transporting product accident-free in various industries. Skilled in operation of tow motors and hand jacks.

Highlights

Dependable and reliable

Over the road experience

Cargo handling

Customer-oriented

Tanker and Hazmat Endorsements

Clean MVR

Accomplishments

Maintained consistent and on-time delivery record with 99 percentage of all orders arriving on-time or ahead of schedule.

Experience

March 2011 to October 2012

SMS Trucking Cabot, Ar

OTR Truck Driver

Conducted daily DOT pre-trip inspections according to a set checklist.Conducted daily DOT pre-trip inspections according to a set checklist.Maintained records required for compliance with state and federal regulations.Delivered customer orders to homes and places of business within established time frames.Interacted with customers and vendors in a friendly and timely manner.Transported freight from origin to destination in a safe and timely manner.Checked load accuracy and stability before each trip.Notified supervisor of any customer or delivery problems.

August 2010 to March 2011

Bradfield Farms Porageville, Mo

Driver

Conducted daily DOT pre-trip inspections according to a set checklist.Loaded and unloaded trailers.Transported freight from origin to destination in a safe and timely manner.

April 2010 to August 2010

Helena Chemicals Clarkton, Mo

Driver

Transported Chemicals from origin to destination in a safe and timely manner.

April 2007 to June 2009

American Railcar Kennett, Mo

Welder

Bolted, clamped and tack-welded parts to secure components prior to welding.Bolted, clamped and tack-welded parts to secure components prior to welding.

August 2004 to February 2007

Martino Tire Ft. Myers, Fl.

Warehouse/Driver

Selected products for specific routes according to pick sheets.Unloaded, picked, staged and loaded products for shipping.Received incoming shipments and reviewed contents against purchase order for accuracy.Transported goods from racks, shelves and vehicles.Operated powered lift trucks, pallet jacks and forklifts safely, with a 0 percentage incident rate.

July 2001 to August 2004

Ryker Transport Ft. Myers, Fl.

Driver

Transported vehicles from auto auctions to dealers across Florida in a safe and timely matter.Checked all load-related documentation to ensure that it is complete and accurateLoaded and unloaded trucks, vans, or automobiles

May 1990 to July 2001

Robb & Stucky Ft. Myers, Fl.

Warehouse

Maintained accurate stock records and schedules.Selected products for specific routes according to pick sheets.Unloaded, picked, staged and loaded products for shipping.Conducted monthly, quarterly and yearly inventories of warehouse stock.Resolved service issues in a timely manner, including coordinating and processing returns.Oversaw warehousing and storage practices and housekeeping.Received incoming shipments and reviewed contents against purchase order for accuracy.Transported goods from racks, shelves and vehicles.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0 percentage incident rate.

Education

2009 MTDS Malden, Mo

Basic Vocational Certificate: Truck Driving

Delta C-7 Deering, Mo

Candidate Resume - John Quelvog

Contact Information -

Email: ********@*********.***

Address:

City: SALIDA

State: CA

Zip: 95368

Country: USA

Phone: 209-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Welder who is highly responsible and committed to exceeding expectations for each job. Vast knowledge of stainless steel and carbon steel pressure vessel welding,food grade, and pipe. Certs. in mig -tig and stick, plus duel shield in all positions up to 1' thick. Tig Alum experience and qualified in seismic mig weld and stick up to 1' Certified fork lift and multiple safety courses including PPE - Confined spaces, and rigging. The last 3yrs have been pressure vessel and food grade welding with mostly stainless steel. Knowledgeable with testing and repair procedures

Educational Background:

High School Dipolma from Western Michigan U, Kalamazoo MI 1/2001 to 3/1998 (Criminal Justice)

High School Dipolma from Sonora High, Kalamazoo MI 1/2001 to 11/2012

Job History / Details:

Summary

Enthusiastic Welder who is highly responsible and committed to exceeding expectations for each job. Vast knowledge of stainless steel and carbon steel pressure vessel welding,food grade, and pipe. Certs. in Mig -Tig and stick, plus duel shield. Tig Alum - experience and qualified in seismic welds. Welder with extensive knowledge of, mild and stainless steel and aluminum. Certified fork lift and multiple safety courses.The last 3yrs have been pressure vessel and food grade welding with mostly stainless steel. Knowledgeable with testing and repair procedures

Highlights

certified Mig - Tig-Stick - Duel shield

tig alum

Reading drawings, models and blueprints

Foreman - at Stump Sheet metal fabrication

Pipe welding

AWS certified

Available to work nights and weekends

Available to work extended hours

pressure vessel

food grade

Accomplishments

graduated Western Michigan U

Advanced certifications in TIG, MIG and Arc welding.

college scholar athlete

Experience

November 2010 to November 2012

Trillium Construction Modesto, ca

Welder Mig Tig stainless steel pressure vessel

Mig -Tig / stainless - Carbon - Alum- Custom Food processing Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.

Interpreted verbal and written instructions from work orders and welding blue prints.Inspected welds and checked that critical measurements met specifications upon completion.

May 2007 to September 2010

Stump Manufacturing Modesto, ca

Foreman

Organized workers, supples, shipping and receiving, and management of the shop floor.

Food grade, Food processing Clamped, held, tack-welded, heat-bent, ground and bolted component parts to achieve required configurations and positions.Assembled structural forms such as boiler parts and pressure vessels.Skilled with gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, shielded metal arc, and welding.Set up and operated hand and power tools, including shielded metal arc and gas metal arc welding equipment.Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.

February 2005 to May 2007

Fabritec Precision Modesto, ca

Welder / Fabracator

fRemoved rough spots from work pieces with portable grinders, hand files and scrapers.Clamped, held, tack-welded, heat-bent, ground and bolted component parts to achieve required configurations and positions.Fabricated shop parts directly from blueprints.Interpreted verbal and written instructions from work orders and welding blue prints.

Education

1998 Western Michigan U Kalamazoo, MI

Bachelor of Arts Criminal Justice

Certificate in Combination Welding

Coursework in Arc and MIG Welding

Certification paper available upon request

1994 Sonora High Sonora, ca

High School Diploma General



Contact this candidate