Manager Customer Service
Resume:
Position sought (Memphis, Tn)
Date: ****-**-**, *1:52AM ***************@*****.***
Michael Cooper
Memphis, TN 38134
************@*****.***
OBJECTIVE:
Seeking to expand current experience in an environment with advancement opportunities.
CORE SKILLS
Labor Management/scheduling
Controlling inventory/shrinkage
Inventory replenishment planning
Interviewing/Training/Development of new hires
Excellent verbal and written communication skills
Exceptional customer service skills
Save-a-Lot Memphis, TN May 2005 -- Oct. 2012
Positions Held:
Store Manager
Assistant Store Manager
Duties & Accomplishments:
o All aspects of store management
o Instituted and maintained highest sales per employee hour in district for 5 years
o Developed best methods for scheduling and stocking task performance
o Merchandising products
o Motivating and evaluating employee performance
Schnuck's Memphis, TN Jan 2002-Nov 2004
Position Held:
Stock Crew Supervisor
Duties & Accomplishments:
o Delegating responsibilities to appropriate personnel
o Efficiently organizing time and maintaining a steady pace for maximum productivity
o Inventory control
Paul White Memphis, TN Oct 2001-May 2002
Position Held:
General Contracting Assistant
Duties & Accomplishments:
o Light construction
o Carpentry
o Painting
Assisted in closing the following stores in Memphis, TN Dec 1998 -- June 2002
Super K-Mart Stock Associate
Piggly Wiggly Frozen Food Manager/Cashier
Jitney-Premiere Assistant Grocery Manager
o Prepared final inventory counts for outgoing shipments
o Prepared and executed final markdowns for liquidation
o Maintained good customer relations
Target Memphis, TN Aug 1997 -- Dec 1998
Position Held:
Flow Team Leader
Duties & Accomplishments:
o Supervising overnight stock team
o Preparing work schedule for team of 12
o Organizing merchandise in stockroom using scissor and power jacks
Previous employment Charlottesville, VA June 1985 -- Aug 1997
Positions Held:
Restaurant Manager
Restaurant server
Education
Brigham Young University Provo, Utah Aug 1982 -- June 1985
University of Virginia Charlottesville, VA Sept 1985 -- June 1986
References
Available upon request
Contact this candidate