Sales Customer Service

Jon Schafer

Email: ********@*****-*******.***

Address:

City: Citrus Heights

State: CA

Zip: 95621

Country: USA

Phone: 916-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly organized field account representative with 16 years in inside and outside sales. Innovative and attentive to details with outstanding follow-through. Outside Sales Representative skilled in building relationships. negotiating and closing sales. Dedicated Territory rep. who is a detail-oriented self-starter and congenial salesperson. Background in inside sales and customer service.

Educational Background:

High School Dipolma from Camden High School, San Jose CA 1/2001 to 6/1979 (General)

Job History / Details:

Summary

Highly organized field account representative with 16 years in inside and outside sales. Innovative and attentive to details with outstanding follow-through.

Outside Sales Representative skilled in building relationships. negotiating and closing sales.

Dedicated Territory rep. who is a detail-oriented self-starter and congenial salesperson. Background in inside sales and customer service.

Summary of Skills

Account Management, Solution Selling, Consultative Selling, Salesforce.com. Maintenance supplies, Material Handling.

Window & Floor Coverings. Route Delivery Driver & Sales, Warehouse Worker, Stock/Order Puller, Inventory Control.

Achievements

Outstanding Performance " One Million Dollar Club " - Hughes MRO

Certificate of Excellence - Century Maintenance Supply

Fabrication Training Class - HD Supply Facilities Maintenance

Type I & II EPA Certified - Esco Institute

Proctor - Esco Institute

Experience

February 2011 to September 2011

Nationwide MRO Supply Sacramento, Ca

Account Manager

Responsible for prospecting new accounts, retaining existing accounts, and increasing opportunities with existing customers.

Call on apartment communities and sell maintenance products from catalog and Internet website.All cold calls, no existing account base. Set up and maintain customer accounts.

January 2007 to September 2010

HD Supply Facilities Maintenance Sacramento, Ca

Field Account Representitive

Managed sales volume with an existing group of customers, prospects successfully to expand the customer base.

Developed and implemented plans to expand business presence in the assigned area. Shared market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships.

January 2004 to January 2007

Hughes MRO Sacramento, Ca

Field Account Representitive

Answered customers' questions regarding products, prices and availability.Responded to all customer inquiries in a timely manner.Planned and organized routes within territory to maximize efficiency and time in the field.

February 1996 to January 2007

Century Maintenance Supply Sacramento, Ca

Field Account Rep./ Inside Sales Supervisor

Ran inside sales call center. Supervised 4-5 employee's while also managing daily office functions. Inside construction services manager.

Went on to outside sales position.

Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs.

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