Sales Manager

Stephen Fisher

*** ******* ***. *******, ** L*P *X5

905-***-**** *********@****.***

Objective

I am seeking a challenging position to apply my business and life experience.

Qualifications10+ years of sales and office management experienceAdministration, Inventory Control, Vendor Negotiations, Shipping/ReceivingOverlooked all aspects of small businessKnowledge of QuickBooks, Microsoft Office, Corel Draw and Canship

Relevant Skills and Experience

ManagementSolved escalated customer and employee issuesHuman resources functions (hiring, performance, termination)Maintained utility and service contracts for the office

Customer ServiceEstablished and maintained client relationshipsAdvised customers using extensive product knowledgeEffective and professional communication with customers in person, over the phone and via email

SalesCreated and administered online promotionsCold calls, generated new product salesExecuted customized client ordersUsed suggestive selling and up-selling tactics/strategiesBanking supplies, promotional products

Work History

2001 to 2011 – Sales-Office Manager, Products & Promotion, Newmarket, ON

1996 to 2001 – Commissioned Sales Rep, CU Promotions, Toronto, ON

Education and Training

Seneca College – Night Courses – Marketing, People Management, Income Tax, Business Start-up

Radio College of Canada – Engineering Electronics Technician, Toronto, ON

Dr. G. W. Williams Secondary School, Ontario Secondary School Diploma, Aurora, ON

Volunteer Experience

November 2011 to January 2012 – Microphone System Installation, Golden Anchor Senior Citizens Club, East Gwillimbury, ON

2008, 2009 – Sound System Technician, Crohn’s Walkathon and Concert, Newmarket, ON

Contact this candidate