Management Security

Alicia Glenn

Unit **** Box ***, DPO, AE ***** • ******.*******@*****.*** • 703-***-****, 540-***-****

U.S. Citizen • 5-Point Veterans Preference

Work Experience

Defense Intelligence Agency, US Embassy, Paris, France. Supervisor: Deanna Merriman, 33.1.43.12.28.38.

Operations Administrator - SFC (6/2009 to Present)

Key Skills: program management, program administration, project management, multi-agency coordination, multi-agency administration, scheduling, problem solving, risk management, training, coaching, team building, reporting, regulatory compliance

Responsibilities: Oversee administrative, logistical, personnel and technical support for 90+ individuals assigned to embassy. Administer $1.7M in contracts and manage five key programs. Coordinate across numerous functions and departments as well as with external organizations. Manage scheduling, resolve problems, and respond to emergency situations.

Selected Accomplishments:Played key role and earned senior management's accolades for performance in safe, rapid evacuation of 250 US citizens from Libya during period of strong civil unrest.Recognized for skill in smoothly managing personnel transport from other countries.Managed efficient processing of 300+ personnel clearances for official visitors from all US government agencies.Applied technical and procedural expertise to streamline personnel and equipment entry to and exit from France.Earned commendation for flawless administration of department's educational program, involving $1M+ in tuition payments.

Defense Intelligence Agency, US Embassy, Jakarta, Indonesia. Supervisor: Kevin Richards, Phone Unknown.

Operations Administrator – SFC (8/2005 to 5/2009)

Key Skills: staff management, problem solving, crisis management, maintenance program, security programs, communication, coordination, cross-functional teams, classified information, reporting, regulatory compliance

Responsibilities: Led eight-person, multi-agency team in overseeing operations; administered multifaceted, $1M budget and ensured 100% accountability for all funds. Maintained $1.5M in property and vehicle fleet, including maintenance program. Ensured adherence to stringent security requirements; provided essential information and executive support. Oversaw logistics as well as classified materials and served as liaison with strategic partners. Trained and coached team members.

Selected Accomplishment:Demonstrated exceptional ability and skill, expertly managing extended range of responsibilities and filling position of higher rank.Created long-range calendar that enabled accurate planning and execution of projects.Provided exemplary leadership and motivation, growing unified team from individuals of diverse national and cultural backgrounds.Initiated cross-training for staff members, ensuring continuity while improving versatility and productivity.Developed user-friendly electronic projection / tracking system that streamlined information; system subsequently adopted by other departments.Implemented efficient filing system that significantly improved collection, reporting and approval process.Successfully coordinated all administrative and logistical requirements for visits by US President, Secretary of Defense, and other dignitaries.

HHC, ASG Kuwait, Camp Arifjan, Kuwait. Supervisor: Lakicia Cooke, Phone Unknown.

Administrator – SFC (4/2004 to 7/2005)

Key Skills: security compliance, contract administration, regulatory compliance, problem solving, multi-agency coordination, liaison, training, coaching

Responsibilities: Coordinated and processed documentation for transportation of supplies, equipment and personnel. Conducted quality-control audits and maintained compliance with established standards. Administered contracts and ensured adherence to contract provisions.

Selected Accomplishment:Established and oversaw start-up of new shipping office supporting 5,000+ personnel.Achieved 96% contract compliance through effective technical monitoring.Directed 200 in- and out-bound shipments with zero losses or discrepancies noted.Crafted and implemented automated system that improved productivity and customer satisfaction.Recognized for proactive attitude and commitment to meeting and surpassing objectives.

Defense Threat Reduction Agency, Ft. Belvoir, VA, USA. Supervisor: Wilbur Lewis, Phone Unknown.

Transportation Coordinator – SSG (6/2001 to 3/2004)

Key Skills: policy development, multi-agency coordination, contractor supervision, contract administration, security compliance, training, team building, coaching

Responsibilities: Organized and implemented agency plans, program and policies to govern worldwide shipment of equipment and personnel. Interacted and coordinated with multiple internal and external strategic partners and contractors; oversaw contractors and administered $6M in contracts. Administered safety program and ensured security. Trained and developed team.

Selected Accomplishment:Expertly met challenges involved in moving agency from 50 international locations while minimizing negative impact.Achieved safe transport and delivery of $1M in extremely sensitive equipment. Earned recognition for providing unparalleled professional training for 100+ personnel on newly implemented system.Recognized for exceptional technical skills and knowledge of applicable regulations.Selected for executive award recognizing skill in executing nine-agency move to 13 areas while meeting needs of 500+ personnel.Noted for consistent self-motivation and taking initiative to make positive change.Crafted and implemented detailed security relocation procedures to cover relocation of 2M+ classified documents, with zero security violations.

Education

Master of Business Administration (MBA), expected 2013

University of Phoenix, Phoenix, AZ

Bachelor of Science, 2009

Troy University, Troy, AL

Job-related TrainingAdvanced Leadership & Management

Additional Language

Indonesian: Spoken (level 1), Written (level 1), Read (level 1)

Additional Information

Software:Word, Excel, PowerPoint, Outlook,

Security Clearance:Top Secret/SCI

I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith. March 15, 2012

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