Manager Software

Laurie L. Buffum

**** ********** *****, ****** ******, VA 23875 • 804-***-**** (home) • 808-***-**** (cell)

********@*******.***

CORE COMPETENCIES

• Attention to detail • Organizing / supervising others • Customer focus & service

• Technically savvy • Self-starter / motivation • Results oriented

•Time management •Prioritization • Builds strong relationships

PROFESSIONAL EXPERIENCE

Joint Logistics Managers, Inc. / Army Community Service (ACS)

Fort Lee, VA July 2009-Present

Mobilization and Deployment Assistant - ContractService and mentor 30 Family Readiness Groups which support, educate and provide resources to Soldiers and their FamiliesEducate Family Readiness Group volunteers in the areas of leadership, facilitating, and following Army regulations and policiesCompile, input, and analyze Soldier and Family member dataProvide administrative support including typing, controlling mail, referring phone calls and visitors, providing general program informationSchedule and arrange meetings using MS OutlookCreate presentations, manage spreadsheets, organize file systemsProvide assistance in developing, organizing and coordinating trainings, briefings, events, and referral services.Maintain liaison and promote cooperative relationships with Commanders, agencies, organizations and contacts that will support, train and educate.

Actus Lend Lease / Army Hawaii Family Housing

Wahiawa, HI January 2005 – January 2008

Assistant Community ManagerSupervised and assisted in training staff, ensured completion of daily responsibilities, and input data in Yardi databaseMaintained personnel files of all staff employeesResponsible for overseeing the collection of rent, charges, and making daily bank depositsCoordinated Community Outlook Calendar and Individual Outlook Calendars, pre and final inspections and community eventsOrganized and maintained resident files and standard operation procedures

Resident Service Coordinator (Army Hawaii Family Housing) May 2004 – January 2005Responsible for Residential Lease signings; primary point of contact for residents.Coordinated pre and final inspections.Organized calendar for Property Manager and maintenance technicians work schedules.Developed and organized community functions and events

Jefferson Community College

Watertown, NY December 2001 – August 2003

MicroComputer Applications SpecialistAssisted in student, faculty and staff training in Netscape, Blackboard and MS Office Assisted in the support of networked, multi-platform, microcomputer environment, deploying and rebuilding computers with Windows XP Operating System and MS Office ApplicationsAssisted the eArmyU Coordinator with Soldier-Student registrationResearched and supported the Adaptive Technology Software and Learning Disabilities Software (Kurzweil and Dragon Naturally Speaking)Assisted the Audio and Video Manager by setting up stage performances, lighting, sound, meetings, presentations, and/or gymnasium for graduation

WhiteOak Systems, LLC

Middletown, CT November 2000 – December 2001

System Support AnalystPrimary contact for 150 end users for technical supportProvided software and hardware training to customersInstalled, maintained and repaired hardware and software issues

PHS Health Plans

Shelton, CT August 1997 - November 2000

Technology Support AssociateProvided computer support for 2000+ associates, including hardware, software, networking, troubleshooting, and trainingSystem Administrator for Amisys, Macess and AS/400Troubleshoot both desktop and network related database problems, including printer setups, PC based network errors, and virus protection scans and updatesDelivered training classes to employees during a corporate merger, software upgrades, onboarding employees

Memberships & Charitable WorkFort Lee Area Spouses’ Club Membership Chair Fort Lee Area Spouses’ Club American Cancer Society Relay for Life Team CaptainPartnership with Operation Military Kids Central VirginiaPartnership with United Service Organization (USO) Richmond International Airport and Fort Lee, VA

EDUCATION

Ashford University- Clinton, IA

Master of Arts, Organizational Management (2012)

Concentration: Project Management

Quinnipiac University- Hamden, CT

Bachelor of Arts, Mass Communications (1995)

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