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Project Manager Customer Service

Location:
Markham, ON, Canada
Posted:
December 06, 2012

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Resume:

Vincent (Zhenwen) Zhu

** ********* **** ******* ** L3R 9C5 Canada

Tel: 1-416-***-**** or 1-416-***-**** E-mail:abpyw5@r.postjobfree.com

Highlight:

Expert in IT project analysis, design, implementation, testing and documentationOver 18 years work experience in AS400Solid understanding of banking industry business, software and products.Proficient in on-line and 7/24 application software developmentExperience in, retail and manufacture businessFamiliar with risk assessment, system security, backup strategy and system disaster recoveryStrong problem solving, influencing and coaching abilitiesExcellent team-building and team management skills

Skills:

IBM AS400, ILERPG, ILE CLP, DDS, SQL etc

MQ Series

Java, HTML, XML, JSP, JavaScript

C#, .NET, VB

High Available software MIMIX and OMS

UNIX (SCO, AIX, Sun Solaris)

Windows Server, Windows XP and Windows Vista

SQL Server 2005/2008, Oracle and DB2 database

Communication protocol SNA and TCP/IP

Banking information system(Retail and Wholesale)

ERP software BPCS and JDA Retail Info system software

Employment:

ScotiaBank, Canada 2009-Present

Sr. Programmer Analyst

As iSeries Sr PA, the major responsibilities were development and support ScotiaGlobe core Retail Banking System Working on FATCA project which identify US indicia( US citizen, US birth certification etc.), generated compliance reports, and hold TAX for US government. Developed SSR910 which enhancement of customer statement, including modify the statement layout to reduce the blank paper, convert to PDF format, and insert cheque images. etc Successfully completed SSR532 which was grouping BSA information then FTP to remote site automatically.Fixed more than 100 Plogs regarding CIF, Retail, Term deposit and GL issues.

HSBC Bank, Canada 2004-2009

Sr. Programmer Analyst

As senior programmer analyst, the major responsibilities were development and support HUB (HSBC Universal Banking) system.Upgraded HUB Version 7 to Version 8 for US HSBC, the main tasks included evaluating business requirements for all local interfaces, designed and implemented the batch processing programs to handle the interface programs in iSeries used ILE RPGAnalyzed user requirements, customized and implemented HFE (HUB front-end system, which are web programs developed by Java) and HUB system for Mexico HSBCEnhanced and implemented HIE (HUB import/Export system) Web front-end interface and AS400 back-end functions, and improved the MQ communication programs Re-engineered and implemented HUB P/CC (Pooling and Cash Control) project which transferred electronic payments through the SWIFT format between different HSBC entitiesFirst line support for London Bank Notes HUB batch system Provided department manager with accurate monthly summary report of track record for implementing issues, optimizing online and batch processes, planning next month projects

Intesa Bank (Former BCI Bank), Canada 2000-2004

Sr. Analyst

Major responsibilities were development and enhancement of SIRE (Foreign Branch Info System) which is running in iSeries developed by ILE RPG.Mainly in charged of Credit Dept application system: Credit line maintenance and utilizationSupported the Master Accounts: Customer, Nostro and Checking account, and Sub-Ledger AccountDeveloped application for Bookkeeping: Daily processing, A/P, A/R and Message Control SystemEnhanced applications in Dealing Room and Back Office: Foreign Exchange, Money Market, Loan, Securities, Interest Rate Swap, Future and Option etc.Provided management reports and statistical data to CFO

JDA ASIA PTE LTD, Singapore 1998-2000

Analyst Programmer

Responsible for JDA Retail Software implementation and customer service in AsiaDeveloped JDA MMS financial interface to the third company software, including AP, AR and GL modulesInvolved in full process life cycle (SDLC), from discussing with customers, analysing requirements, documenting Functional and Technical Specifications, coding and testing, and delivering to end-userProvided technical supporting to all modules of JDA MMS: Master file, PO, RCV, INV, Event, Sales etcReconfigured company internal network, adapting to internal customers needsAnalyzed, designed and converted JDA English version software to DBCS version

Vanda Professional Services (SEA) PTE LTD, Singapore 1996-1998

System Engineer

Carried out Banking Software and Manufactory Management Software developmentsDesigned and developed company owned Inter/Bank System SoftwareImplemented Communication Application Projects for OCBC BankDeveloped the BPCS project for Monsanto Company, which enhanced Purchasing Order & Receiving systemConducted AS400 training courses for regional customers.

PanSKY Company, China 1993-1996

Manager

As banking application department manager, hands-on plan, executed, controlled and closed out the projects against defined scope and budget, utilized department standards and procedures, built & sustained team relationships, provided technical directions and specifications to the project teamsManaged, organized and developed Card Info System for China Merchants BankAs project manager, implemented Retail Banking System for Shenzhen Development BankConducted and developed RBS (Retail Banking Systems) for China Construction Bank of FujianCoordinated web application teams, gathered business requirements, designed and developed our company's Banking Software on multi-operation environmentImplemented Storage Management Project for Credit Card Department of Bank of China of ShanghaiImplemented effective disaster recovery system with China Construction Bank of Ningbo

Dalian MABUCHI Motor Company, China 1990-1992

Programmer

Responsible for development and maintenance of application system softwares Maintained and developed company Warehouse Management System, Accounting Management System and Human Resource Management System on AS/400 using RPG

Education:

Dalian University of Technology, Dalian, P.R of China 1990

Honour BS degree in Applied Mathematics



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