Sales High School

Danica Deal

**** ********* **., *******, ******* 30906 Home: 706-***-**** - **********@*****.***

Career Overview

Committed and motivated with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of

adaptability.

Professional Experience

Economic Support Screener

February 2008 to July 2011

Department Of Family and Children Services – Augusta, Georgia

I provided case management to W-2 participants and participants of other assistance and employment programs; accepted applications for program benefits; determined eligibility through interviews, documents, and collateral investigations; entered information in computerized eligibility systems and other computer programs(SUCCESS and Novell); explained agency services, payment delivery, and client rights and responsibilities; maintained accurate well documented case files; effectively utilized case management tools, including computer documents; accurately determined program placement and payments; responded to emergency need situations; made referrals for supportive services; maintains an effective working relationship with collateral agencies; maintained a current knowledge of applicable federal and state regulations and local policies; investigated complaints and fraud allegations; prepared for and offered testimonies in administrative (civil) and criminal hearings; and regularly attended in-service training programs.

Sales Associate

May 2005 to June 2008

Gate 5 Shopette – Ft Gordon, Georgia

Sold a variety of merchandise to customers using salesmanship and courtesy. Operate a cash register or other sales related equipment. Balance daily financial transactions. Practice loss prevention procedures and performs other related retail duties as required. Noted for personal service concern for customers, amiable disposition and knowledge of retail policies and procedures.

Education

George P. Butler 2005

Augusta, Georgia, United States

High school diploma

Augusta State University

Augusta, Georgia, United States

Biology

Dean’s List, Fall 2007 - Spring 2009 Coursework includes: Speech and Communication, Sociology and Psychology

Contact this candidate