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Customer Service Administrative Assistant

Location:
Beaufort, SC
Posted:
December 05, 2012

Contact this candidate

Resume:

India Rivers

Email: abpyqz@r.postjobfree.com

Address:

City: Beaufort

State: SC

Zip: 29907

Country: USA

Phone: 843-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Educational Background:

High School Dipolma from Springfield College, Charleston SC 1/2001 to 12/2011 (Human Service-Organizational Leadership & Management)

High School Dipolma from Benedict College, Charleston SC 1/2001 to 12/2012

Job History / Details:

Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights

Self-starter

Professional and mature

Dedicated team player

Energetic work attitude

Meticulous attention to detail

Skilled multi-tasker

Deadline-oriented

Customer service-oriented

Strong communicator

Critical thinker

Sharp problem solver

Decisive

Conflict resolution techniques

Strong interpersonal skills

Strong organizational skills

Excellent research skills

Social networking expert

Experience with at-risk youth

Planning/coordinating

Experience in grant submission, pre & post assessment, and surveys

Strong knowledge of fiscal management

Database management

Microsoft Office proficiency

Accomplishments

Research

Researched and developed an Transportation Assistant Program which resulted in assistance for individuals and families living in rural communities within Moncks Corner, SC.

Presenting

Demonstrated strong communication skills through graduate research project presentations at Springfield College, Charleston, SC.

Experience

January 2010 to October 2012

Berkeley/Charleston County School District Moncks Corner, SC

Student Concern Specialist/Substitute Teacher

Established working relationships with staff, at-risk youth and parents.

Implemented lesson plans and classroom time appropriately and wisely.

Displayed problem solving, cooperative negotiating, and conflict resolution strategies skills.

Initiated activities and techniques for promoting quality student performance in both academic and social behavior.

Provided feedback to the administrative staff and faculty about students and his or her special needs.

March 2007 to December 2009

SC Department of Motor Vehicle Moncks Corner, SC

SC DMV Customer Service Administrator

Provided Customer Service in a faced pace diverse environment.

Prepared and processed S.C. credentials and titles using Phoenix system.

Handled all monetary transaction and including petty cash.

Communicated effectively and identified customers' needs.

Reconciled dmv bundles and maintained 5-day log; ensured accuracy of entries.

Exercised considerable judgment reviewing documents for verification; to avoid false documents.

January 2004 to December 2006

Benedict College Columbia, SC

Residential Housing Assistant/Administrative Support (Work-Study)

Assisted Residential Director with registering new and returning student residents.

Performed office duties such as filing, copying, documentation, and multi-phone

Demonstrated leadership attributes to all residential housing assistants and work-study students.

July 1999 to August 2003

Beaufort County Parks & Leisure Service Beaufort, SC

After-school/Recreation Counselor (Volunteer)

Advised at risk children ages 5-14 in after-school program.

Assisted students with homework and school projects.

Supervised 4 junior counselors and 50 children in daily camp activities.

Coordinated field trips and other daily activities for children ages 5-14.

Provided weekly reports of daily activities and field trips.

Education

2012 Springfield College Charleston, SC

Master of Science Human Service-Organizational Leadership & Management

3.34 GPA

2006 Benedict College Columbia, SC

Bachelor of Science Business Administration-Management

Graduated Cum Laude, 3.19 GPA

Benedict College Dean's List, 2003-2006

Business Administration Highest Academic Achievement Award, 2006



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