Customer Service High School

Twila Siegel

Email: ********@**-********-********.***

Address:

City: WILLIAMSBURG

State: VA

Zip: 23188

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed to addressing customer concerns with speed, accuracy and professionalism.

Educational Background:

High School Dipolma from TNCC, Hampton VA 1/2001 to 11/2010 (NURSING)

High School Dipolma from James Island High School, Hampton VA 1/2001 to 12/2012

Job History / Details:

Summary

Committed to addressing customer concerns with speed, accuracy and professionalism.

Highlights

Strong problem solving ability with the ability to avoid cancellations.

Trained other representatives to maximize their skills in reducing cancellations and customer satisfaction.

Accomplishments

Best customer service award which lead to being a team leader for all vacation package sales.

Experience

January 2010 to Current

Promotional Marketing Inc Williamsburg, Va

Vendor Relations

Managed vendor relations for PMI that included quality control for the marketing they did for timeshare developers.

March 2006 to January 2010

Kings creek Plantation Williamsburg, Va

Finance Officer and Customer Service

Closing financial documents for timeshare purchases.

March 2004 to March 2006

Vacation Reservation Center Williamsburg, Va

Customer Service Team Supervisor

Managed a team of customer service representatives for vacation package sales. I was responsible for total customer satisfaction.

Education

2010 TNCC HAMPTON, VA

Associate of Science NURSING

1985 James Island High School Charleston, SC

High School Diploma ENGLISH AND MATHMATICS

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