Customer Service Maintenance

Melvern Maraj

Email: ********@************.***

Address:

City: Ontario

State: CA

Zip: 91762

Country: USA

Phone: 909-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Include a balanced mixture of the following...

Five Years of experience facilities maintenance, in a 24/7 Data Center.

College Graduate with a BS in Business Information Systems.

I am experienced and able to folow instructions and lead.

Educational Background:

High School Dipolma from DeVry University, Pomona CA 1/2001 to 6/2000 (Business Administration Business Information Sys)

Job History / Details:

Summary

Well-Rounded Support Specialist with a proven track record of implementing preventative maintenance tracking systems and work order systems.

Highlights

Excellent problem solver

Customer service-focused

Time management

Preventative maintenance

Facilities management

Consensus building techniques

Multi-site operations

Mechanically-inclined

Electrical repair

Knowledgeable in all safety protocol

Strong attention to detail

Responsible and reliable

Troubleshooting and problem solving

Experience

March 2011 to Current

Xerox State and Local Solutions

Facility Support Specialist

Possesses the ability to read and perform Data Center work instructions and process specifications independently.

Able to interpret and design circuit schematics and engineering drawings.

Can operate and troubleshoot typical Data Center production and mechanical testing equipment.

Pays close attention to quality standards and meticulous details.

Proficient in the installation of Data Center facility machinery and provide maintenance support.

Inspect, maintain and repair various datacenter systems including piping, cooling and electrical system components.

Practicing ownership of the operation and maintenance of water pumps, HVAC, UPS, generator, electrical distribution and control and monitoring Systems.

Ensure that problems are identified and repaired quickly, that contractors deliver quality services and preventive maintenance.

and that safety measures are being performed.

Responding to data center performance issues and outages to minimize the recovery time from failures in emergency situations or a.

7/04 to 4/11

Homemaker

Provide childcare for two children that are in elementary school.

Assist spouse in Real Estate endeavors.

Continually active in various independent contract jobs consisting of automotive repair, home electrical repair and new installations, home pc repair and upgrades, small engine and compressor repair.

11/07 to 7/08

United Parcel Service Romoland, CA.

Package Handler

Responsible for sorting parcel items by zip codes, scanning each package/item for traceability and load shipping trailers.

Consistently noted as, "Top Loader", receiving recognition for demonstrating a near-flawless track record, resulting in accurate item count and zero misloads in assigned shipping container month after month.

1/00 to 7/04

Guidant Corporation Abbott Vascular Industries Temecula, CA

Equipment Maintenance Technician II

Worked in a team environment with minimal or no supervision during 2nd and 3rd shifts Contributed to the development of the Equipment Maintenance department by training fellow technicians.

Assisted Engineering Technicians in revising equipment repair manuals and preventative maintenance instructions for improved functionality.

Performed Preventative Maintenance procedures on virtually all production machinery located on-site.

Collaborate with Managers and Engineers assisting in planning layout of equipment installation and de-installation throughout several facilities.

Tasks include building workbenches, supplying power, pneumatics, ventilation, and placing manufacturing machinery.

Education

2009 Mount San Jacinto College Menifee, CA

Electricity for Facilities Maintenance Technicians Ten-week Seminar Course with Certificate of Completion.

Course consisted of Basic Fundamentals of Electricity and Principals of A/C. Power distribution components in Commercial electrical systems including calculating conductor sizing, over-current protection, and electrical box/conduit fill calculation and grounding/bonding practices for proper installation. Industrial Lighting components and power distribution requirements for florescent and HID systems.

1997 DeVry Institute of Technology Pomona, CA

Assembled various electronic circuits involving analog and digital circuits. Solved complex circuitry formulas and equations. Originated design drawings of electronic schematics with AutoCad Software. Completed courses such as Digital circuits, computer science (C ); including associated Lab courses. Electronics Engineering

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