Customer Service Representative
Resume:
Darmain Burkett
Email: ********@*********.***
Address:
City: Jackson
State: MS
Zip: 39212
Country: USA
Phone: 601-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Enthusiastic customer service representative with in-depth knowledge of sales, account management and training.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Also a Dedicated hands-on, hard working Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Educational Background:
High School Dipolma from Jim Hill High School, Jackson MS 1/2001 to 5/2009 (General Studies)
Job History / Details:
Career Overview
Enthusiastic customer service representative with in-depth knowledge of sales, account management and training.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Also a Dedicated hands-on, hard working Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Active listening skills
Courteous demeanor
Top sales performer
Customer service expert
Adaptive team player
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
April 2012 to Current
Enterprise Car Rental Brandon, MS
Service agent/ Car Prep
Drive customers back and forth to their destination as a Service agent. As a Car prep wash and detail cars inside and out .! Also Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
February 2009 to January 2010
Burger King Jackson, MS
Grill Operator, Cashier
Prepared and cooked assigned orders to customers satisfaction. Handling customers and company money while still providing great customer service as a cashier. Successfully interacted with customers and retail buyers to expedite orders.Processed merchandise returns and exchanges.
Educational Background
09 Jim Hill High School Jackson, MS
High School Diploma General Studies
Starting Football Player as a Wide-Receiver
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