Customer Service High School

Christopher Long

Email: ********@*********.***

Address:

City: Nevada

State: MO

Zip: 64772

Country: USA

Phone: 417-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with seven years client interface experience.

Educational Background:

High School Dipolma from Nevada High School, Nevada MO 1/2001 to 5/2007 (Science Focus)

Job History / Details:

Professional Summary

Highly enthusiastic customer service professional with seven years client interface experience.

Skill Highlights

Active listening skills

Seasoned in conflict resolution

Customer service expert

Telecommunication skills

Experienced with use and maintenance of Windows and Apple operating systems.

Work Experience

November 2005 to November 2012

Insite Support Services Nevada, MO

Customer Service Representative / Technical Support Agent

Resolved product issues and shared benefits of new technology, over the phone.

Regularly maintained average talk times and first call resolution statistics above and beyond company mandated minimums.

Education and Training

2007 Nevada High School Nevada, MO

High School Diploma

Participated in the ACTION accelerated program.

References

Christopher Jeffery, Assistant Operations Manager

Insite Support Services

Phone: 417-***-****

Email:

(Former supervisor)

Devin Ozkal, Video Conference Support Technician

PayPal

Phone: 818-***-****

Email:

(Former co-worker)

Kyle Connelly, QTC Generalist

Insite Support Services

Phone: 417-***-****

Email:

(Former supervisor)

Contact this candidate