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Customer Service Manager

Location:
Miami, FL
Posted:
December 02, 2012

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Resume:

Gonzalo Sierra

Email: *********@********.***

Address: **** ** **** *******

City: Miami

State: FL

Zip: 33122

Country: USA

Phone: 561-***-****

Skill Level: Entry

Salary Range: $14,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

iGONZALO G. SIERRA

Bachelor in Environmental Studies (Florida State University) & Professional Certificate in Environmental Management (Universidad Politecnica de Puerto Rico)

Licenciado en Estudios Ambientales (Florida State University) & Certificado Profesional En Gestion Ambiental Integrada (Universidad Politectnica de Puerto Rico)

Telephone 507-***-**** ai E-Mail *********@********.***

Via Israel ai Panama City, Province of Panama ai Mobile Phone (507-****-****

OBJECTIVE

A highly enthusiastic enviromental scientist with experience in environmental field and geography, looking for a postion as enviromental specialist to apply my knowledge and experience.

I am seeking to contribute to your company and to satisfy internal and external customers in every opportunity. Also, my goal is to make difficult tasks more efficient by appling innovative customer service methods and trends. I also have good computer skills.

EXPERIENCE

2006aii2011 Access Interpreters WTC Marbella, Panama City

Audiovisual Technician and Professional Translator

Experience in installing and operating audiovisual equipment (Microphones, mixers, laptops, speakers)

Customer service and support

Web Page development

Constant contact with tourists and English speakers

Professional Translator /Conference Equipment Coordinator

ENVIRONMENTAL STUDIES

2010 Fire Prediction Plan / GIS o SIG Cuerpo de Bomberos de Panama

2011 Water Management Program for Rio Mannu Basin, Sardinia, Italy

2011 Community Help with Kiwanis Club. Piedra Amolar, Veraguas

2011 Water Quality Study. Ciudad del Saber, Clayton, Panama City

2011 Land use and development Study for Agriculture. Chica, Cerro Campana National Park

EDUCATION

2007 Graduated from John Adams High School, Florida U.S.A.

2008-2012 Florida State University. Tallahassee, Florida

Environmental Studies Major

2011-2011 Universidad Politecnica de Puerto Rico

City Of Knowledge, Panama City

Certificado Profesional en Gestion Ambiental Integrada

OTHER SKILLS

Translator/Interpreter - Traductor/Interprete simultaneo professional de Ingles al Espanol y viceversa

Specialist in Geographic Information Systems (GIS) and Map Analysis Systems

Knowledge of Standards: ISO 14000, ISO 17025 and ISO 17025

Environmental Impact Analyst

Quick learner. Full bilingual. Polite and kind, willing to work and very respectful.

Advanced knowledge of Computer Equipment (Installation and removal of computer hardware components, hard drives, cd drives, motherboards, video cards, etc.) and software/web designer/graphic desing skills.

Notable Skills in Software:

MS Office

Adobe Creative Suite (Graphic Desing)

Interpersonal relations. Good with people.

Operating audiovisual equipment. Driver License.

REFERENCES

Berta Meneses aii Manager Assistant - Access Interpreters 265-3841

Dr. Alex Coles aii Environmental Studies Faculty aii Florida State University Panama 6614-944



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