Project Sales
Resume:
Richard Stephens
Email: *********@********.***
Address: **** ****** ****** **
City: Brea
State: CA
Zip: 92821
Country: USA
Phone: 714-***-****
Skill Level: Senior
Salary Range: $175,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
RICHARD STEPHENS
1016 Shadow Canyon Rd.
Brea, CA 92821
714-***-**** *********@********.***
Chief Information Officer
Profile Qualifications
* Twenty years experience in Information Technology Management/Project Management with development and implementation of all aspects of corporate information systems.
* Analyzed Request for Proposals (RFP). During this process developed both operational and capital budgets, interviewed department heads and presidents of companies, evaluated employee duties/tasks, negotiated vendor contracts, supervised development projects, implemented information technology infrastructures and systemized departmental processes.
* Evaluated and completely redesigned outdated Internet website. Linked to legacy system including 100% electronic fulfillment and payment processing. Implemented aggressive Internet marketing campaign to improve awareness and navigation of website thereby improving customer experience.
* Supervised management staff of 5 -7 employees. Each subordinate managed staffs of 1 - 15 employees. Subordinate employees included computer programmers, business systems analysts and database developers.
* Coordinated several software projects with development staff in India and various locations in Europe.
* Coached various staff in areas of needs assessment, collaborative business relationships and training groups and individuals.
* Designed Audit Tools to effectively report on a companies IT Regulatory Requirements for Sarbanes-Oxley.
* Key professional attributes include: leadership, transforming concepts into working plans, responsibility for multiple priorities, thorough analysis of situations and providing strategic, creative solutions, risk assessment, building cohesive, quality and results driven teams, expert negotiation, solid oral and written communications skills, creating effective training programs. Skilled in developed and managed capital, operational and project budgets.
Management Skills
Management Technology Administrative
Budgeting Web Development Recruit
Strategic Planning Software Implementation Enlisted third party vendors
Facilitated interdepartmental Projects Infrastructure design Evaluate proposals & reports
Conflict resolution Technical specification evaluation Departmental needs evaluation
RICHARD STEPHENS
1016 SHADOW CANYON RD. 714-***-****
BREA, CA 92821 *********@********.***
EXECUTIVE PROFILE
Partner, R & L Business Solutions, Inc. National
* Developed cost effective policies, procedures and automated systems for a new division of an insurance company. Linked client data from all sources into a central system. Developed systems to automatically process accounts receivables, payment methods, new and renewing policies and policy changes online in real time. Eliminated the need to hire an accounts receivable staff of approx. 5- 6 people. Projected savings of $245,000 per year in operational expenses.
* Created an automated claims processing program based on claims rules, guidelines, policies and procedures. Designed and developed a set of tables and rules that could be implemented online in real time for all new claims. Eliminated the need to hire claims adjusters to process all claims. Saving in expense of approx. 3 - 4 adjusters. Projected savings of $360,000 a year in salary, benefits.
* Designed Audit Tools to effectively report on a companies IT Regulatory Requirements for Sarbanes-Oxley. Improved clients Policy and Procedures, reporting requirements and helped all clients to complete a Sarbanes-Oxley audit with passing grade.
Chief Information Officer VPI Anaheim-Brea
* Solely responsible for the relocation logistics of specific departments to a more cost effective locale. Researched various locales, developed and implemented data sharing and updating protocols, negotiated with vendors, developed project management lifecycle with timelines, purchased/leased equipment, hired and coordinated key personnel to install and/or develop interfaces, created and implemented new company policies and procedures in new locale and completed entire project in a timely manner. Successful completion of project effectuated a savings of up to 1/3 of department salaries resulting in over one million dollars saved annually.
* Streamlined underwriting process for new applications via the Internet inclusive of designing and implementation of new policies and programs online in real time. Coordinated with development staff in India and various parts of the US. Reduced staffing needs by 4 employees with a savings of $225,000 annually. Program allowed for other cost savings and revenue generating projects.
* Strategically planned and designed corporate change in processing online internet enrollments and logistics between departments to improve the approval and processing time of new business as to increase the company`s internet presence. Improved internet enrollments to grow from 10% of new sales to 70% of new sales resulting increased sales of over $5 million instantly.
RICHARD STEPHENS
1016 SHADOW CANYON RD. 714-***-****
BREA, CA 92821 *********@********.***
EDUCATION
Bachelor of Arts, Business Administration, California State University of Fullerton.
Emphasis in Marketing & Finance Fullerton, CA
Property and Casualty License - California
Broker License - California
COMPUTER SKILLS
Software Expertise:
Oracle 8i Cognos Improntu Cognos Powerplay Cognos BI
Crystal Reports dbase SQL UNIX
Novell Windows XP Visual Basic (VBA) XML
Microsoft Office suite MS Word Excel PowerPoint
Outlook DOS MS Project Adobe Reader
Adobe Professional LINUX APACHE WINDOWS Server 2000
.NET (dot Net) CISCO network protocols Telephone software
Oracle Forms JAVA Oracle Databases 8i SQL Server
Safari Backup Software Access Groove
MS Visio Customer Relationship Management (CRM) Interactive Voice Response (IVR) Network Address Translation (NAT)
LanDesk MS Exchange Server PC Anywhere Net Meeting
Windows 2000 Internet Explorer Wi-Fi Web Based CRM
Hardware Expertise:
CISCO Routers CISCO Switches CISCO Wireless Linksys Router/Wireless
CISCO Firewalls Basic PC and laptop UNIX AT & T Phone switches
Toshiba Phone switches Blade Servers DELL Hewlett Packard
IBM Servers SUN Servers CAT5 & CAT6 Fiber Optic
SCII and iSCII PBX Voice over IP (VOIP) Security Systems
Redundant Arrays of Inexpensive Disks (RAID) Network Attached Storage (NAS) Backup Systems (Novstor, BMC, SUN) Storage Area Network (SAN)
Firewall - Barracuda/Cisco Web Servers Wi-Fi Boxes VPN Boxes
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