Customer Service Manager
Resume:
.
Evan
LeeSecurity Officer
Evan Lee
**** *. ********** **, *** 263
Tempe, AZ 85281
***********@*******.***
Objective
To obtain a position with a security agency while pursuing a degree in criminal justice and criminology.
Education
Bachelor of Science, Criminal Justice and Criminology
Arizona State University, Phoenix, Arizona May 2013
Associate of the Arts, General Studies
Skagit Valley College, Mount Vernon, Washington June 2010
Professional Experience
Temporary Employment Sept. 2011-Nov. 2011
Express Personnel Services, Phoenix, AZ
Driver/Guard Jan. 2011-May 2011
Garda Cash Logistics, Seattle, WA
Maintain safety and security of armored vehicle and its occupants
Assure all cash was properly accounted for by accurately documenting all bank deposits and pickups
Preserve security of vault facility by guarding of bay doors as vehicles enter and leave building
Stay on schedule with route while driving through memorization of stops and ability to navigate busy city streets
Area Supervisor Aug. 2010-Jan. 2011
Ross, Burlington, WA
Coordinating upwards of 70 store associates with developed leadership skill and the ability to multitask
Supervise and direct loss prevention agents in order to deter theft and to maintain safety of customers and employees
Provide quality customer service by resolving customer concerns, creating friendly atmosphere in store and ensuring a quick and efficient checkout
Department Lead July 2005-Aug. 2010
Petsmart, Burlington, WA
Assisting with supervision and organization of department and associate by assuring tasks assigned by manager are completed correctly and in a timely manner
Superior customer service by engaging and interacting with every customer and providing suggestions on care of their pets
Maintaining safety of customers and their pets along with lowering company profit loss by coordinating with associates and managers to identify and resolve safety and security hazards
Skills
Competent in basic spanish
Proficient in computers, both PC and Mac, and software including Microsoft Office
Community Involvement
Active member of multiple Arizona State University student organizations, including Student Alumni Association, Programming and Activities Board, Habitat for Humanity and Rotaract Club
Your Email
Email Address Required.
Email Message
Required
Send To
Your Email
Message
These items will be permanently deleted and cannot be recovered. Are you sure?
Contact this candidate