Project Sales

Fernanda Crudo

Email: *********@********.***

Address: **** ****** **

City: Bloomfield Hills

State: MI

Zip: 48302

Country: USA

Phone: 248-***-****

Skill Level: Management

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Fernanda Crudo 248-***-**** home 248-***-**** cell *********@********.***

Professional Summary

Over 35 years of experience as the lead liaison with organized and non-union labor and the point of contact for all human resource responsibilities in a variety of industries: construction, manufacturing, retail facilities and entertainment/radio and television/advertising industries.

Employment with Crudo Bros. and AFTRA resulted in a deep appreciation of the importance of positive and cooperative relationships between parties with divergent needs and interests. Extensive experience in team and consensus building, mediation and negotiating resolutions in a variety of situations. Adept at identifying and resolving employee and management issues, utilizing collective bargaining agreements, employer personnel policies, contracts between employees and management, and federal and state law.

A highly motivated and experienced individual with a strong work ethic. Managerial, organizational, interpersonal and leadership skills. Proven results-oriented track record with exceptional willingness to undertake new challenges and master them quickly. Strong ability to prioritize tasks, "multi-task" with accuracy, proficiency and time management skills. Able to work successfully on an independent basis and equally successful at interacting with customers, employees, co-workers, business partners, union representatives and union members, non-union employees and other team members to ensure satisfaction and successful problem resolution.

Strong verbal and writing skills. Able to conduct verbal and visual presentations to small and large audiences with ease. Proven ability to develop, improve, monitor and manage processes and procedures effectuating optimum results and recognition, resulting in a rapid rise in diverse fields of endeavor.

Construction and Real Estate Investment Accounting Services: 2009 -present

Handles accounts receivable, payables and general ledger for the following firms:

National Construction & Design, Inc., Warren, MI Columbia Construction Services, St. Clair Shores, MI

BCS Dallas LLC, Evanston, IL BCC Property LLC, Livonia, MI

Peninsula Investments, Inc., West Bloomfield, MI

Crudo Bros. Co., Inc.

Horizon Millwork Manufacturing Detroit Metropolitan area 1987-2009

Executive in charge of all operations of a construction firm, custom millwork and steel manufacturing facilities. Established in 1946, the company grew from a small cabinet shop to a large and respected provider of general contracting services, carpentry, concrete, steel fabrication, and custom millwork and architectural furnishings for the automotive, industrial, institutional, commercial, governmental, retail and healthcare markets. Managed, coordinated and oversaw the activities of all company divisions (office locations: Michigan, New Jersey, and Delaware; project sites; nationwide), Conducted weekly, monthly and ad hoc meetings with management team, sales, accounting, project management, supervision and labor, and estimating department. Supervised safety department and developed a detailed Safety Program. Performed many roles on a "hands-on basis" as required

~ Human Resources and Labor Relations: With the exception of office employees, company only employed union field trades and supervision at its job sites, and union workers in its millwork manufacturing facility, warehouse, steel fabrication shop and construction yard.

As the central point of contact with all union and non-union employee categories in the company's local and out-of-town satellite offices, warehouse, and job sites, I was in charge of all human resource and labor relations matters encompassing contact with labor union representatives, contract negotiations, grievances, and compliance with local and out-of-state collective bargaining agreements of over ten separate trades in Michigan and out-of-town job sites. Responsible for hiring/firing and orientation, performance evaluation, providing employees information relating to compensation, fringe benefits, and all other workplace policies. Knowledgeable of federal and state labor laws and experienced with National Labor Relations Board and Equal Opportunity Commission procedures and policies.

~ Accounting: payroll, certified payroll, payroll tax & fringe benefit reporting as required for all union & non-union employees, accounts payable (invoice and check approval), accounts receivable (invoicing, tracking of base contract and extra work and collections); maintenance of accounting files: internal financial reporting/budgeting and preparation of information for outside accountants and bonding agents.

~ Estimating: assisted estimators with bid preparation, "bottom lining" mark-up, maintaining and updating bid schedules with results, estimator assignments for each project; attended "pre-award" meetings with customers and "pre-job" meetings with unions. Assisted estimators maintain working files.

~ Project Management; job cost accounting, project profit-and-loss analysis, maintenance of job files, preparation of project and manpower loading schedules, Communications with and pricing negotiations with customers, subcontractors and vendors. Frequent job site visits and interaction with customer representatives. Coordinated communication between all team members. Assisted project managers with maintenance of working files. Personally maintained regular presence at all company facilities and job sites.

~ Sales and Marketing: provided direction to sales and marketing staff and other field supervisors and professional employees as to targets and approach. Developed marketing materials (photographs, brochures, letters of introduction and a professionally produced video)

~ Purchasing: vendor matters (issuance of subcontractor and supplier contracts, purchase orders and payments);

~ Administration Priced and monitored all corporate insurance policies (workers compensation, and liability) and employee medical insurance; Implemented all administrative and department procedures. Responsible for all office overhead issues including equipment acquisition and technology requirements.

Conducted regularly scheduled and ad-hoc meetings with management team, sales, accounting, project management, supervision and labor, and estimating departments.

Accomplishments and Professional Recognition:

1) Assisted in accomplishing rapid company growth from $250,000 to $1,000,000 in sales

2) Authored and implemented an exhaustive 2-volume Quality Certification program comprised of quality standards, operating procedures, guidelines and forms for all aspects of the company's operations, resulting in ISO 9001Certification in June 2001.

3) Achieved certification for Crudo Bros., Co., Inc., through National Women Business Owners Corporation (NWBOC), as a business owned and controlled by a woman in June 2002

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4)1996 Nominee for GARDE (Gender and Race Diversity Excellence) Award - Nominated by Michigan Regional Council of Carpenters

5) 1997 Recipient of EBO (Equal Business Opportunity) Award from Associated General Contractors, Detroit Chapter, in recognition of minority purchasing and hiring achievements during the construction of the Chrysler's Mack Avenue Engine Plant

6) Company negotiator of an agreement with the Millwrights Union for the steel fabrication facility

7) Co-founded the Association of Union Millwork Employees and served as a member of the bargaining team in contract negotiations with the Millmen's Union

8) Developed the company's first Employee Handbook containing a comprehensive summary of its general employment policies, procedures and benefits (i.e. vacations, sick days, leave of absence, anti-discrimination/harassment statements, health insurance, cafeteria, and 401-K plans, performance evaluation).

American Federation of Television and Radio Artists, AFL-CIO (AFTRA), New York, New York 1977-1989

AFTRA is a national labor union (recently merged with Screen Actors Guild) representing actors, announcers, radio and television performers, and vocal recording artists in its labor/management relationships with ad agencies, recording studios, television and radio stations. Responsibilities included:

~ General Scope: Interpretation, administration, documentation, and enforcement of all local and national contracts with advertising agencies, direct advertisers, television and radio stations, broadcasting corporations, record producers/labels, talent agents and other entities utilizing union members. Responsible for ensuring compliance with union payment standards, work rules and work place requirements. Daily interaction with membership and employers.

~ Grievance Processing: Processing of member grievances and complaints through all stages - investigation, documentation, preparation of briefs, all requiring strict adherence to deadlines and procedure compliance. Utilization of mediation, voluntary settlements, arbitration and/or filing of charges with the National Labor Relations Board and Equal Employment Opportunity Commission

~ Negotiations and Organizing: Negotiation of contracts for on-air employees with local and national broadcasting entities, advertising agencies, recording studios and other employers. Initiated efforts to organize non-signatory employers resulting in an increase in of new signatory employer and union members.

~ Member Relations: Assistance to individual members with collective bargaining agreement and personal service agreement interpretation, health insurance and pension plan problems and solutions, and any other general questions relating to their employment. Development of educational workshops, networking programs, and publication of directories and newsletters to showcase and promote member capabilities

Accomplishments and Professional Recognition

Positive recognition by union executives and membership resulted in rapid ascent within AFTRA's organizational structure:

1977- 1981 Talent Payment Coordinator (Employer: AFTRA - Detroit Local); handled collection of and distribution of payments due members under local and national agreements requiring contact with employers and talent agents. Participated in negotiations with television and radio stations

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1981- 1987 Local Executive Director; Cincinnati/Columbus/Dayton Local (Employer: AFTRA National Office) Promoted via mentor/protege relationship with a National Executive, accomplished the consolidation of the three cities into one Local, increasing union membership over 300% and expanded number of signatory employers over 100%.

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1984- 1987 AFTRA National Representative (Employer: AFTRA National Office); appointed the first female National Representative to continue to run the Cincinnati/Columbus/Dayton Local and to provide assistance in contract administration, negotiations, and organizing efforts in many cities, including Indianapolis, Detroit, Nashville, Kansas City and Atlanta

Software Proficiency

Master Builder Construction Software (General Ledger, Accounts Payable, Account Receivable, Subcontracts and Purchase Orders, Job Costs)

Microsoft Office (Excel, Word, Outlook, Power Point, and Project)

Education

Pomona College, Claremont, California Bachelor of Arts, American Studies (1977)

Numerous post-graduate courses in Labor Relations, Construction Accounting, Project Management, Construction Law, Superintendent Training, Construction Cost Estimating and Bidding, Construction Marketing, and Michigan Lien Act

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