Customer Service Medical Assistant

Marissa Acevedo

Email: ********@************.***

Address:

City: Lorain

State: OH

Zip: 44055

Country: USA

Phone: 440-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am fully trained in all clinical and clerical positions as a Medical Assistant. I am able to adapt quickly to operational changes and I am receptive for new innovations. I am also able to think outside the box and offer imperative suggestions. Customer service is a required characteristic that is extremely important to me.

Educational Background:

High School Dipolma from Ohio Institute Of Health Careers, Elyria OH 1/2001 to 6/2003 (Medical Assisting)

Associate's Degree from Ohio Business College, Elyria OH 1/2001 to 11/2012

Job History / Details:

Professional Summary

I am fully trained in all clinical and clerical positions as a Medical Assistant. I am able to adapt quickly to operational changes and I am receptive for new innovations. I am also able to think outside the box and offer imperative suggestions. Customer service is a required characteristic that is extremely important to me.

Skill Highlights

Vitals

Injection Administration

Wound Care

Lab Review and Assessment

Patient Triage

QA of Medication Distribution

Patient Medication Education/Training

Data Entry of Daily Monies

Computer Software

Front Office Intake/Discharge

Telephone Patient Triage

Referral Intake and Out Source

Record Maintenance and Storage

Medical Record Distribution

Educating and Instructing Co-Workers

Medical Supplies Merchandizing

Professional Experience

December 2005 to Current

Mercy Infectious Disease Lorain, Ohio

Medical Assistant

Documented patients' medical history, vital statistics, chief complaint and test results in medical records.

Prepared and Stocked patient rooms prior to their evaluation.

Completed and submitted clinical documentation in accordance with agency guidelines.

Maintained a clean, organized and well-stocked work area and clinic.

Delivered high-quality and compassionate treatment to indigent and low-income patient community.

Tended to patients with chronic illnesses and diseases.

Performed all tasks with a patient-centered focus while seeking opportunities for improvement of procedures and patient care.

Worked as part of team to ensure proper care of patient assessment, treatments, medications, discharge instructions and follow-up care.

Education and Training

2004 Ohio Institute Of Health Careers Elyria, Ohio

Diploma Medical Assisting

2003 Ohio Business College Lorain, Ohio

Associates Legal Administrative Assistant

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