Customer Service High School

Heather Rojas

Email: ********@*************.***

Address:

City: Mokena

State: IL

Zip: 60448

Country: USA

Phone: 708-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Restaurant professional with 6 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.

Educational Background:

High School Dipolma from Home School, Steger IL 1/2001 to 3/2006 (General Education)

High School Dipolma from Prairie State College, Steger IL 1/2001 to 11/2012

Job History / Details:

Summary

Restaurant professional with 6 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.

Highlights

Ability to handle/resolve problems

Cash handling

Food handling knowledge

Proven leadership skills

Good personal hygiene

Able to lift up to 50 pounds

Written and oral communication skills

Food and beverage handling expert

Strong customer relationship builder

Ability to handle fast-paced environment

Able to regularly lift/move up to 25-50 lbs

Uses proper sanitation practices

Reliable, punctual and committed to customer service

Experience

June 2008 to Current

TGI Fridays Tinley Park, Illinois

Server

I have been working at TGIF for over 4 years now, including a short leave of absence around 17 months ago when my beautiful son was born.

I started out as a food and drink runner, was promoted to a server, and even trained as a bar tender.

I constantly get fantastic guest reviews and compliments.

I have frequently trained new employees as both food runners and servers.

11/25/2012 12:00:00 AM

Server

January 2007 to June 2008

SBC Cafe Matteson, Il

Cafe Barista

I worked as a cafe barista at the Seattle's Best cafe located inside Borders in Matteson, Il.

I was promoted to cafe supervisor after only 3 months.

I was trained in inventory keeping and online ordering.

July 2005 to February 2007

Schoop's Monee, Il

Server

I was the head server at Schoop's in monee

I was trained as an expediter as well.

I would work 50 hour weeks when we were low on staff.

Education

2006 Home School,

I was home schooled from 8th grade throughout highschool because my Mother did not approve of the public school system in Steger, Il. My curriculum consisted of school work from P.A.C.E Accelerated Christian Education, a homeschooling network.

Prairie State College Chicago Heights, Il

General Education

I have taken a few college credit courses for general education, but have put my schooling on hold to stay home with my children.

Contact this candidate