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Steven Lynch
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Digitas, Boston, MA
Executive Vice President, Digital Marketing 2004 March, 2005
Led the Digital Marketing practice across three offices (Boston, New York, Chicago) to ensure
Digitas was second to none in creating active brand experiences that drove results via online
advertising, email, search, viral, and emerging technologies.
Established a creative marketing approach that drove innovation based on consumer insight and
an understanding of technology.
Pitched and won new digital marketing clients including AOL, Holiday Inn, and Terminix.
Served as Executive Creative Director (ECD) on key clients and interactive assignments: AOL,
Allstate, Intercontinental Hotels Group (Holiday Inn & Crowne Plaza), Gillette, and Terminix.
Executive Vice President, Executive Creative Director, Boston 2002-2004
Led a 150 person integrated creative department in Boston that included core creative staff
(art/copy/design/UI) and creative services personnel (studio/traffic/production) and helped steward
some of the best brands in the Fortune 500.
Managed creative department with $120 million per year in revenue/billings (roughly 25% of
total revenue for the Boston office).
Managed an annual fulltime and freelance payroll of $14 million.
During tenure as ECD, Digitas Boston took home some of most coveted prizes in the industry
winning top honors from the Cannes Lions International Advertising Festival, One Show
Interactive, Communication Arts, DMA International Echoes, John Caples International, and a
host of other national and regional shows.
Led new business initiatives and was involved in key accounts including AT&T and FedEx.
Senior Vice President, Creative Director 1999 to 2002
Led the Interactive Advertising (iAD) group and was responsible for serving the online advertising
needs of key clients. The iAD creative group had over 35 creative and technical specialists who
focused exclusively on interactive advertising.
Online advertising clients included: American Express, AT&T, Bank of America, General
Motors, Johnson & Johnson, L.L.Bean, and Neiman Marcus.
Strategic Interactive Group, Boston, MA
Vice President, Creative Director, 1997 to 1999
Led a 15-person interactive creative group located in Boston and New York. Served as creative lead
for three key accounts:
American Express: Led the redesign of americanexpress.com, strategic business unit initiatives,
and online advertising.
Harcourt: Reinvented Harcourt-Brace s brand both on- and off-line (created new logo design,
corporate identity system, etc.). Also led a creative team to design an umbrella web site for
Harcourt s 21 sub-brands.
L.L. Bean: Led the creative team from start to finish on the redesign and re-launch of llbean.com.
Directed L.L.Bean s interactive kiosk initiative at Disney s Epcot Center. Also worked on:
Adobe AT&T, FedEx and Kodak.
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Bronner Slosberg Humphrey, Boston, MA
Vice President, Creative Director, 1994 to 1997
Vice President, Associate Creative Director, 1993 to 1994
Associate Creative Director, 1992 to 1993
Senior Copywriter, June 1991 to 1992
Ran a 12-person creative group. Hired and managed full time and freelance staff. Creative direction,
direct marketing, print, TV, and radio experience on key accounts including:
AT&T / Consumer & Business
AT&T Universal Card Services
American Express
IBM
Cosmopulos, Crowley & Daly, Inc., Advertising, Boston, MA
Vice President, Associate Creative Director, 1990 to 1991
Associate Creative Director, 1988 to 1990
Senior Copywriter, 1985 to 1988
Print, TV and radio experience on key accounts including:
Allendale Insurance (industrial property insurance / business-to-business)
Fuddruckers (restaurants / consumer)
Massachusetts Convention Center (conventions / business-to-business)
Massachusetts Financial Services (mutual funds / business-to-business)
U.S. Environmental Protection Agency (public service / consumer)
Wang Laboratories, Inc., Lowell, MA
Associate Creative Director, Corporate Communications, 1983 to 1985
Ran an 11-person copywriting department that produced all of Wang s sales promotion materials.
Hired and managed full-time staff as well as freelance.
Senior Copywriter, 1983
Wrote award-winning brochures, direct response, posters, point-of-purchase and other collateral for
Wang hardware, software and services.
Factory Mutual Engineering and Research, Norwood, MA
Writer and Editor, 1978 to 1983
Produced advertising copy as well as wrote and illustrated a monthly newsletter & award-
winning annual report.
TEACHING
Emerson College:
Guest lecturer 2002 Present, Graduate School of Communication
Advertising Club Creative Concepts:
Co-taught 1998 Creative Concepts Class Concepting for the Web as part of the Advertising Club of
Greater Boston s Continuing Education Program
EDUCATION
B.A. in English and Literature from University of Massachusetts (Dartmouth), June 1978.
Post-graduate work includes advanced training in photography, illustration, PR, design, and HTML.
AWARDS & ACCOMPLISHMENTS
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New England Direct Marketing Association, 2005
Holiday Inn E-Book Best of Show, Best Direct Mail & Best Interactive Work
Adrian Awards, 2005
Holiday Inn Egg-a-Gram Email Campaign Gold, Platinum and Best of Show in the
largest award show in the hotel and hospitality industry
Advertising Club of Boston Hatch Award, 2004
Holiday Inn Egg-a-Gram Best Email Campaign
AdTech, 2004
Holiday Inn Egg-a-Gram Best Viral Marketing
E-Tail Awards, 2004
Holiday Inn Egg-a-Gram Best Email Marketing Campaign
MITX (Massachusetts Interactive Technology Awards), 2004
Holiday Inn E-Booklet Best Interactive work for Travel, Tourism & Hospitality
New England Direct Marketing Association, 2003
FedEx Gold Awards for Online Ad Campaign and Direct Mail
John Caples Direct Marketing Award, 2003
FedEx Finalist for Business Direct Mail
Advertising Club of Boston Hatch Award, 2000
American Express Online Banking Best online ad
Mass Multimedia Council, 2000
Johnson & Johnson / Clean and Clear Best online ad campaign
Mass Multimedia Council, 2000
Llbean.com Best Business to Consumer Web Site
AdTech, 2000
llbean.com Best Interactive Design
New England Web Design, 2000
llbean.com Best Navigation / Architecture
Web Marketing Association Web Site Awards, 1999
llbean.com Standard of Excellence Award; americanexpress.com Standard of
Excellence Award; harcourt.com Best Education Web Site Award
New York Festivals Finalist, 1999
L.L. Bean online advertising
Entertainment Weekly, 1999
L.L. Bean voted one of the best retail shopping sites
American Marketing Association Edison Award, Best Retail Web Site, 1998
llbean.com
Best of New England Broadcasting/Interactive, 1998
Best banner advertising for American Express, L.L. Bean, and Kodak
New England Direct Marketing Association, Bronze Award, 1997
Concept/copy for AT&T Universal Card Radio (image/brand building category)
Direct Marketing Association, International ECHO Awards, 1993
Concept & copy for AT&T Direct Mail Campaign
New England Direct Marketing Association, Gold Award, 1993
Concept & copy for AT&T Direct Mail Campaign
John Caples Direct Marketing Award, 2nd Place, 1992
Concept & copy for AT&T Direct Mail Campaign
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Best of New England Broadcasting, 1991
Concept & copy for Honey Baked Ham Radio Commercial
HOW Magazine Honorable Mention, 1990
Concept and copy for Agency Self Promotion
International Radio Festival of New York, Bronze Medal, 1989
Concept & copy for Susse Chalet Radio Commercial
Clio Merit Award, 1988
Concept and copy for Fuddruckers / Outdoor Advertising
International Radio Festival of New York, Gold Medal, 1988
Concept & Lyrics for Fuddruckers Jingle / Best Original Music
Telly Awards, Silver, 1988
Concept and copy for Salvation Army / TV Public Service
Boston Creative Club, Bronze, 1988
Concept, copy and illustrations for Agency Self-Promotion
Advertising Club of Boston Hatch Award, Merit, 1988
Concept and copy for Susse Chalet Radio Commercial
Clio Merit Award, 1987
Concept and copy for Boston Metropolitan Zoo / Outdoor Advertising
Concept, copy and illustrations for Agency Self-Promotion
Advertising Club of Boston Hatch Award, 2nd Place, 1987
Concept, copy and illustrations for Agency Self-Promotion
Advertising Club of Boston Hatch Award, Merit, 1986
Concept, copy and art direction for Direct Mail
JUDGING
Cannes Advertising Festival, 2004 chosen as sole U.S. judge on Lions Direct International Jury
John Caples International, 2004 judged the final for interactive and direct mail categories
Clio Awards, Internet Jury, 2004 judged preliminary round for all interactive categories
New England Web Design Awards, 2001
Virgin Island Advertising Awards Show, 2000
New York Festival Award Show, 1997
Maine Advertising Award Show, the Brodersons, 1994
PUBLICATIONS
DM News, October 2004, wrote article on email issues caused by technology and legal changes
Wall Street Journal, 2001, interviewed and featured in special section on viral marketing
Digitrends Magazine, December, 2000, wrote feature article on getting results with online advertising
Appeared on 5-story billboard in NYC as Bluestreak s featured Interactive Creative Director, 2000
Adweek, Direct Magazine, 1992, featured in Creative Breakthroughs column
HOW: The Magazine of Ideas and Techniques in Graphic Design, work featured in Nov/Dec 1990
International Archive, work featured in Vol. 6 - 1987
Art Direction Magazine, work featured in Creativity 86 Annual.
Print Magazine, work featured in Regional Design Annual, 1983 and 1984, copy & illustration
CONFERENCES
MIT Sloan Marketing Conference: Moderated Innovating Online: the Rise of Internet
Marketing, 2004
Jupiter Advertising Forum Roundtable, Key Panelist on Effectiveness of Online Branding,
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2003
Conference Board of Canada, Featured Speaker on the Power of Viral Marketing, 2002