Customer Service Representative

Carla Pellett

Email: ********@************.***

Address:

City: Phoenix

State: AZ

Zip: 85053

Country: USA

Phone: 602-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Belmopan comprehensive school, Othello WA 1/2001 to 5/1992 (Spanish,social studys)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills

Seasoned in conflict resolution

Sharp problem solver

Energetic work attitude

Large cash/check deposits expert

Markdown/promotional procedures

Inventory control familiarity

Store maintenance ability

Customer service expert

Invoice processing

Telecommunication skills

Visual merchandising proficiency

Adaptive team player

Opening/closing procedures

Have extensive experience with problem solving skills,have managed a retail hardware store as a night closing manager for the past 5 years with responsibility's consisting of counting down tills and depositing day's revenue to the company's account. managed more the 12 employee's on a daily basis with conflict resolving and evaluations of employee's on a monthly basis.responsible for merchandise ordering of my department, designing of and implementing of merchandise on the display floor.

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Work Experience

November 2007 to October 2012

Artie's Ace Hardware Phoenix, Arizona

Floor Manager

Managed All employee's for the night shift at store. counted down all cash registers and deposited the days revenue, ordering of material for tool department and executed the management of the merchandise display

Educational Background

1992 Belmopan comprehensive school Belmopan,

High School Diploma

Contact this candidate