Project Manager Customer Service
Resume:
Erika Kersey
Email: *********@********.***
Address: ***** * ******* **
City: Avndale
State: AZ
Zip: 85392
Country: USA
Phone: 623-***-****
Skill Level: Experienced
Salary Range: $52,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Erika J. Kersey
Erika J. Kersey
Address: 10904 W Bermuda Dr. Avondale, AZ 85392
Phone: 623-***-**** Work: 623-***-****
E-Mail: *****.******@***.***
More than seven years of experience at Palo Verde Nuclear Generating Station, three years as a Project Manager. Proven leader with the effective ability of management and planning. An excellent trouble shooter, expert at turn around projects and ensures people and team development.
Core Competencies
Project management and planning
Maintain high level of competency through continued use of training
Provide timely resolution of matters
Ensure Quality Assurance targets are met
Exemplary communication and customer service skills
Well versed in MS Office Suite
Security Clearance
Education
High School Diploma 1997
Great Basin High School, Clearfield Utah
Professional Experience
Project Manager September 2009- Present
Palo Verde Nuclear Generating Station
5801 S. Wintersburg Rd. Tonopah, AZ
Single Point of Contact and Site Representative for Contract Services Personnel
Coordinate requirements for Escorted and Unescorted Access to Palo Verde
Schedule and administer training including Psychological Examination
Coordinate with Access Authorization, FFD, Badging and PeopleFluent Departments
Provide oversight to ensure compliance with station programs, procedures and Standards and Expectations
Coordinate across multiple disciplines to ensure resources are available and scheduled to support project
Initiate and collaborate on projects.
Perform procurement duties involving generation of purchase requests
Launch and process PVAR to identify areas for improvement
Supervise and manage task assignments and resources
Accomplishments:
Ensured timely delivery and safe execution of:
Capital Projects
Outage Projects
Safety Related Projects
Material Condition Coating Projects
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Material Condition Improvement Coordinator June 2006-September 2009
Responsible for assigning daily maintenance tasks.
Performed pre-job briefs and two minute drills.
Ensured station compliance with housekeeping standards and procedures.
Performed daily Unit walk downs to identify non conforming conditions.
Resolved non compliance issues through PVAR initiation.
Utility Worker June 2005-June 2006
Performed entry level maintenance duties.
PVNGS Training
Conduct of Maintenance Qualified
Initial Leadership Qualification
Coach the Coach Training
Safety Culture and Behaviors
Trustworthiness and Reliability
ADOSH-Hazard Recognition Training
Plant Systems
Leader Safety Training
Print Reading
Safe Behavior Work Shop
Tagging and Permit
Human Performance for Leaders
Risk Management Awareness
Human Performance Error Prevention Techniques
Environmental and Regulatory Compliance
Job Hazard Analysis
RAD Worker
Site Access Training
Confined Space
PV Action Request
Spray Pond Fouling
SWMS Review
Drivers Training
FME
Mode IV Leader and Organizer
Operational Focus
Introduction to Coaching
Fitness for Duty
References:
Pete Borchert
Michael McClary
Herb Green
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