Customer Service Real Estate

Minerva Paniagua

Email: ********@******************.***

Address:

City: Modesto

State: CA

Zip: 95351

Country: USA

Phone: 209-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Creative, service driven professional, with extensive, effective experience in customer service. Energetic, self motivated, and personable associate, with the strong ability to communicate effectively with various audiences. Result driven, and experience in planning, developing and implementing systems. Great Organization skills, and fluent in Spanish. Loves helping people, and making a difference.

Educational Background:

High School Dipolma from Manteca High School, Stockton CA 1/2001 to 5/2003 (Real Estate)

High School Dipolma from Manteca High School, Stockton CA 1/2001 to 11/2012

Job History / Details:

Professional Summary

Creative, service driven professional, with extensive, effective experience in customer service. Energetic, self motivated, and personable associate, with the strong ability to communicate effectively with various audiences. Result driven, and experience in planning, developing and implementing systems. Great Organization skills, and fluent in Spanish. Loves helping people, and making a difference.

Core Qualifications

Fluent in Spanish.

Substantial experience, and extraordinary skill in customer service with over 10 years of maintaining a referral based Real Estate business.

Accustomed to working in a fast paced environment, and effectively multitasking to meet deadlines, and exceed customer expectations.

Excellent problem solver, considering all parties involved, and of course looking out for customers best interest.

Extraordinary interpersonal skills, work well with others.

Use the internet daily, very knowledgable and efficient on it.

Accustomed to constant, continued education. Always ready to learn a new skill to become more efficient, and knowledgable.

Knowledgable in creating reports, market analysis, and accurately analyzing and inputting data.

Excellent Contract negotiation, drafting and review.

Excellent organization skills.

Experience

July 2004 to Current

Century 21 M&M and Associates Modesto, CA

Realtor

Real Estate sales. Represent buyer's and seller's in the sale or purchase of their home, or investment property. Analyze market conditions. Provide excellent customer service. Draft and negotiate contracts. Advise clients on their options when facing foreclosure. Negotiate with banks to approve short sales, and forgive debt amount owed on defaulted mortgage. Stay in organized and diligent communication with all parties involved.

May 2004 to June 2005

Prudential California Realty Manteca, CA

Realtor

Real Estate sales. Represented buyer's and seller's on the sale and purchase of Property 1-4 units. Analyzed market conditions, provided excellent customer service. Drafted and negotiated contracts. Organized communication with all parties involved.

December 2002 to September 2003

Wilson Group Realtors Manteca, CA

Real Estate Assistant

Create new transaction files, organize documents. Prepare presentation material, and marketing material. Print, and prepare monthly customer communication. Pull reports. Answer calls, and take messages.

Education

2004 Delta Junior College Stockton, CA

Real Estate

Obtained Real Estate License.

2003 Manteca High School Manteca, CA

High School Diploma

Professional Affiliations

Women's Success Network (2010-2011)

Manteca and Modesto Chamber of Commerce (2004-Present)

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