Engineer Project Manager

Location:

Roswell, GA

Posted:

December 06, 2012

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Resume:

Craig Stokes

770-***-**** ******@*****.***

SUMMARY

Results-oriented smart-working skilled Professional with 15+ years of experience in Software Development Industry.

10+ years as an Application Integrator, Solution Architect, SDLC System Architecture/Design, Business Process Automation.

Researching new technologies that can drive business innovation.

Recognized by management as a team leader who engages the team in a way that results in a quality product being delivered

Development of Enterprise Architecture Processes, Policies and Standards.

Developed SOA, EAI, J2EE, Web Services and Workflow based solutions for cost reduction, quick response time, integration with disparate systems and efficiency improvements.

Working effectively with Stakeholders (business and technical including Executive Management) within large organizations; liaising with third party vendors, global team and system integrators.

Technical Design Authority and Assurance (Architecture Reviews, Program Assurance and Governance); ensuring adherence to Group IT strategy, Architecture, Policies and Standards.

Risk Identification and Management.

Working complex problems through to simple solutions recognizing synergies and options; Managing Business and Technical JAD Sessions, Stakeholders meetings.

Technical skills

UNIX, Sun Solaris, E-Commerce Architect strategist, XPCOM, COM, ActiveX, SQL,, Rational Suite, VB, MS Project, H/W – S/W system verification and validation testing, Oracle financials, H/W – S/W integration, Data Warehouse, TCP/IP, SharePoint, Windows Platforms, MS Office, SQA robot and DOM knowledge. Testing Healthcare SW, Familiar with UNIX and NT based server systems

EXPERIENCE

Cox Communications - Contract

03/2012- Present

Solution EngineerCustomer facing for requirement discussesSystem testing the iKnow project releasesSystem testing the CRN project releasesRelevant QA Technical Skills (i.e. - SQL, QTP, QC, LR, SOA Test, etc

KAISER PERMANENTE, Dunwoody, GA 2011 – 04/2012

Solution Engineer /Sr. Engineer Review requirement docs with stake holders (Health Care SW) for different Regions (States) Develop system level integration plans and procedures for government healthcare systems Medicare, Medicaid and Pharmacy projects Use Mercury Quality Center for Requirements, Test Cases, Defect repository and etc. (QTP) Data conversion to Load data into Citrix/Epic Hyperspace Ensure the 3rd party products meet or exceed critical system requirements Utilizing Application like IRCS and Putty to create and validate data. Gather requirements from new customers Ecommerce Testing in an iterative development environment-AGILE, and part RUP Quality improvement processes for products and customers. Quality improvement processes for call centers.Assist in UAT / Test Summary

GE ENERGY, Atlanta, GA 10/2010 – 10/2011

System Integrator / Solution ArchitectDevelop system level integration plans and procedures and certify fully integrated system quality attributes are met Create the Integration documentation of project specific system requirements for Smart Grid SolutionsUnderstand the interoperability of an overall system, and work with the sub-system validation teams to ensure overall requirements and interfaces are validated across the projectQuality improvement processes for products and customers.Ensure GE and 3rd party products meet or exceed critical quality requirements for the systemWork with software and hardware project engineering managers to ensure final implementations meet or exceed customer requirementsQuality improvement processes for call centersStay abreast with GE Smart Grid current & emerging products and technologiesCollaborate with other engineers and team to share best practices and ensure consistent Smart Grid validation methodologiesTesting in an iterative development environment-AGILE, and part RUP

KAISER PERMANENTE, Dunwoody, GA 2009 – 10/2010

TsYS PrePaid, Alpharetta, GA 2008 - 2009

Solution Engineer /Sr. Engineer

Maintained and upgraded software for different customers (Target, American Express, Visa and MasterCard).

Reviewed all requirements, perform system testing of new features and enhancements

Product Activation / Go Live Specialist Work with sales channels to drive compliance and acceptance of the PCI requirementsDevelop system level integration plans for cutting edges Software for Ecommerce Prepaid Card TechnologyGather requirements from new customersQuality improvement processes for products and customersPerformed testing on a integrated global call center technologies to support IVR, CRM, CTI integration and skills-based routing in a VoIP environment UNIX is the Middleware used to pull credit data and run batch job during system testing.Ensure the 3rd party products meet or exceed critical system requirementsUse Mercury Quality Center for Requirements, Test Cases, Defect repository and etc. (QTP)Java based Ecommerce system testing is performed during multiple cycles.Osage framework is used for loading or updating software remotely without rebooting the system Risk Identification and Management.Working complex problems through to simple solutions recognizing synergies and options; Managing Business and Technical JAD Sessions, Stakeholders meetings.Researching new technologies that can drive business innovation.System test browsers (IE & Mozilla different versions) based UI applications

FairIsaac, Norcross, GA 2006 - 2008

Solution Engineer /Sr. Engineer II - Lead

Maintained and upgraded software for different customers (T-Mobile, Sallie Mae, Ghlec and Cuets).

Work closely with Project Managers, BSA and QA Managers to develop system integration strategies. Java based QA and Web based Testing are performed during testing cyclesUse Unix as a Middleware to pull credit data and run batch job during system testing Tested features in QA, ORT and Production Environment utilizing the Mercury Suites. (QTP)Quality improvement processes for products and customersApplications utilized: Client Server with Web bases Interface. Testing in an iterative development environment-AGILE, and part RUPUsed TransUnion, Equifax and Experian credit files to perform credit test on different application. Projects Environment: Java and JSP along with C for middleware.OSGi framework is used for loading or updating software remotely without rebooting the system Client-side dynamic web technology (AJAX), including JavaScript, DHTML, XHTML, and XML.

Foodbuy, LLC, Alpharetta, GA

Associate Solution Architect /Sr. Engineer - Team Lead 2003 - 2006

Liaison between the IT development team and customers. Reviewed all requirements, performed system integration of new features and enhancements. Initiated a culture change for the IT Dept.

Led a team that improved the Quality Assurance Pass rate by 35 %.Applications utilized: VB.Net, XP and Client Server. Utilized the application to test the Financial Supply Inventory Architecture for the food Industry.Java based QA and Web based Testing are performed during testing cyclesWork with Quality Center and QA Manager and QPMO to identify and establish plans for process improvements, develop test strategies, and create training plans for test resources. Working complex problems through to simple solutions recognizing synergies and options; Managing Business and Technical JAD Sessions, Stakeholders meetings.Researching new technologies that can drive business innovation.Experienced with a Microsoft .NET and other software technical architecture.

BellSouth.COM, Atlanta GA 2003

Senior Quality Analyst, Team Lead (Contract)

Performed Web testing of new features and enhancements for eStore. eStore is a Web Interface where customers can create or update changes to their Bellsouth products i.e. Home Phone, Cell Phone and Internet features.

Led a team of 2 QA Members for Iterative and waterfall testing.Worked under high-pressure environment to complete deadlines.Mobile communications system integration and testingUse Unix as a Middleware to pull credit data and run batch job during system testing Java based QA and Web based Testing are performed during testing cyclesCreated test cases and executed test plan and Performance testing on the eStore Web Portal. Applications developed in Java, UNIX, and GUI.

Northern Trust, Atlanta GA 2002 - 2003

Senior Quality Analyst (Contract)

Performed Web testing of new features and enhancements on Financial Annuity Interface.Created test cases and execute test plan and Performance testing on the Web Portal.

C-ray Enterprises, Marietta, GA 2001 - 2002

Senior Analyst/Systems Engineer (Contract)

Tested features, productions issues and helped gathering requirements.Performed system testing on prior production (eCommerce) customer with new feature enhancements.Knowledge of cryptography, digital certificates and PKI.Testing Healthcare Software Interfaces.Testing Supply Chain Inventory Interfaces and Backend.Java based QA and Web based Testing are performed during testing cycles

EQUIFAX E-COMMERCE, Alpharetta, GA 1999- 2001

Team Lead –Senior Quality Assurance Engineer

System testing of Egret and Falcon (Oracle Database used to Support Web Testing).Utilized the Credit file to create and update the test scripts for deployment to Ebay, Security First National Bank, Chrysler, and other customers.Liaison between the IT development team and customers.Led four team members and used various testing tools for new build testing (Load testing and WinRunner). Used Iterative and waterfall testing.Unix is the Middleware used to pull credit data and run batch job during testing Java based QA and Web based Testing are performed during testing cyclesPerformed troubleshooting on UNIX and Windows NT with Oracle Database.

Bellsouth Cellular Corporation/Ajilon, Dunwoody, GA 1997- 1999

Software Quality Analyst (Contract)

Assisted in project plan development for Y2K testing.Member of Y2K team responsible for global testing of BellSouth products on AS/400 Server.Performed System testing of C.A.R.E. (BellSouth Billing System) for Y2K compliance.Applications developed in Java, UNIX and GUI and Iterative and waterfall testing.Unix is the Middleware used to pull credit data and run batch job during testing Java based QA and Web based Testing are performed during testing cycles

Harris Transcomm Division, Palm Bay, FL 7/96 - 12/97

Software Engineer II / Software Test Engineer

Assisted in project plan development for Y2K testing.Supported the project manager on the Deployment of Software upgradesReviews program implementation and ensures scheduleTrained new employees and FAA employees on the ATCS System.Develops test plans/procedures to ensure adherence to requirementsProvide software technology expertise for existing productsPerformed customer witnessed testing for the Federal Aviation Administration (FAA).Performed troubleshooting activities on system hardware and software (C Performed automated stress scenarios on the primary communications control subsystem (SQA Robot).Platforms: Windows and Unix with J2EE.

EDUCATION

Master of Science – MBA, Business Administration & Finance,

Southern Polytechnic State University, Marietta, Georgia, (Target completion: December, 2012)

Bachelor of Science in Electrical Engineering Technology,

Southern Polytechnic State University, Marietta, Georgia

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