Engineer Air Force

James Pickinpaugh

*** ****** **, *** ***, Butte, Ne 68722 Cell: 402-***-**** E-Mail: ********@*****.***

PROFESSIONAL PROFILEIT professional with a divers skill set that is constantly being added to in an effort to be as flexible and provide clients with the best service and skills at any given time.Self motivated to learn all I can within a given situation to provide the appropriate information as a consultant.

AREAS OF EXPERIANCE

Business Process Engineering Programming Languages and Software ApplicationsBusiness Process Management TechnologiesBusiness Process Management SystemEnterprise Application Integration ConceptsBusiness Process Design/MeasurementReusable Business Processes FlowsVisual Basic (intermediate level)MS Office(97-2007): Excel, Access, Word, VisioMS Project 2003APP-V v4.5 (Soft Grid)P2V Conversion(s)Wise Scripting (WSE)MDT2010SCCM 2007 R2

PROFESSIONAL EXPERIENCE

Atos @ Mutual Of Omaha, Omaha, Ne, Aug. 2011 to Present

SCCM application Publishing specialistTrack and provide reporting on multiple projects and their tasks.Responsible for communicating status on assigned projects.Assist the Windows 7 project in its endeavor to deploy Windows 7 with minimal impact to the users.Create Collections, Programs, and Advertisements in SCCM to distribute applications to machines based on AD assignment.Coordinate testing with customers to ensure packages meet the criteria given during the discovery and requirements gathering phases of the application packaging process.Create virtual machines for UAT testing within the Vsphere to test application deployments.Deployments to physical machines to further test the operation and interaction of the given application to ensure proper system integration with minimal risk.Work with the client and the packaging team to resolve any issues discovered during testing of a given application.Perform production deployments, monitor the deployment within the SCCM reporting systems, and reporting on success, failure, and other status upon request.

Design

IBM, Butte, Ne, Dec. 1999 to June 2011

Account Service Lead:Design and help implementation of technical image solutions, encompassing SCCM 2007 R2, MDT 2010, Zero and Lite-Touch image solutionsDetermine the method of application packaging and deployment. The use of Grid logic, SCCM 2007 R2, Tivoli.Troubleshoot and assist in the remediation of issues that can occur during a major deployment of applications or an operating system upgrade deployment.Researched and developed automated OS installations for Windows 2000, XP, and Windows 7; these images were used for global accounts with 180,000 workstations.Received Technical Leadership Award for design innovations, created a single image that was deployed across all workstation types and models. This design also provided the flexibility to easily deploy new hardware drivers without needing to create a new image, resulting in a reduction of build costs and time.Lead a team that brings new accounts that has been sold IBM solutions to aligned them with the products and services as sold and as well as trained the team to provide the services needed for the new clients.Performed quality checks on images being deployed to client environments, reported any variances from requirements or otherwise deficiencies I detected during testing.Performed quality checks on applications being introduced into a client’s environment, ensuring they were compliant with the requirements as set by the client, ensured the application did not cause conflicts or otherwise hinder the operation of the computer or the business unit receiving the application.Gather and documented image requirements for several clients, developed a timeline for delivery of the image and its subcomponents, worked with multiple teams to accomplish the tasks and meet the deadlines that I set.Application deployment scheduling and management for global distributions of complex and troublesome applications, maintained rolling schedules, maintained client interface to address any issues as they arose due to the application being deployed, scheduled technicians to assist clients with issues.

US Air Force, 8th Air Force, Barksdale, La, MAY 1996 TO Dec. 1999Cryptographic Electronic Engineer, installed and maintained cryptographic equipment, ran wiring, ductwork, power and more to ensure secure communications within the Air Force.Computer repair and installation of the network used for secure and unsecure connectivity.Compiled service records for equipment and preventive maintenance to ensure proper operations and timely preventive care to ensure 100 percent operational status.

EDUCATIONCryptographic engineer through the academy of the Air ForceMicrosoft Certified Systems Engineer, KRS, Minneapolis, MN.Microsoft Windows 7 initial training, online through IBMMicrosoft Soft Grid/VBS/MDT 2010Many other training aspects provided by IBM

PROFESSIONAL AFFILIATIONSAmerican Legion Unit 51

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