Customer Service Manager

Location:

Posted:

December 06, 2012

Resume:

Results-oriented Bachelor of Commerce (Honours) graduate majoring in finance and international business. Highly motivated individual with a strong work ethic and strong team player with proven leadership skills demonstrated through working experience. Strong time management an organizational skills and the ability to succeed under pressure in demanding, fast paced situation. Demonstrated excellence in identifying and exceeding customer needs.

Summary of QualificationsStrong customer service focus combine with excellent inter-personal skills with people from diversity culture background; ability to provide solution to build strategy that’s right to clients.Working knowledge of various computer software packages including Word, Access and Excel.Highly interest on global economic and strong interest working at multicultural environment.

Education

Bachelor of Commerce (Honours) Program 2009 - 2012

Asper School of Business, University of Manitoba

Major: Finance and International Business Expected date of graduation: December 2012

Employment Experience

Chicken Delight Restaurants of Canada Ltd. 2004 - 2012Proven leadership strengths with experience leading 6 people small groupWorking with people from a diversity of backgroundsMonitor and track sales and retail experience

Tall Grass Prairie Bread Company. 2006 - 2009Worked as a night baker and work well independently with self-esteem and confidenceWorked under special situations with a positive energy to get the job doneExcellent planning and time management skills with ability to meet the product list every night

Technical And Language Skills Fluently bilingual in written and spoken English and ChineseCompleted MS computer applications and inventory management courses at Red River CollegeReceived the Professional Baking and Patisserie Certificate at Red River CollegeCompleted the Emergency First Aid Certificate from St. John AmbulanceSkilled at using the Internet for in-depth research and analysis gained from group projects

Volunteer Experience and Interests Responsible for starting a Little Dragons badminton club at downtown WinnipegRunning a Huangxue badminton club in Xi’an China and training kids in summerTravelled to Phuket Thailand at 2012 summer Enjoy working with people, playing sports, music and traveling to diverse countries and learning about new cultures.

Student Group and AchievementAsper School of Business Entrance ScholarshipMember, University of Manitoba Finance Organization (UMFO)Member, University of Manitoba Investment Group (UMIG)

References

RBC Royal Bank

Merdia Imame, Mobile Mortgage Specialist, Winnipeg area, RBC Royal Bank

1550 St Mary’s Rd, Winnipeg MB, R2M 5M9

Cell: 204-***-****

Fax: 204-***-****

******.*****@***.***

Tall Grass Prairie Bread Company

Paul Langel, Manager

1 Forks Market Road, Winnipeg MB, R3C 4L8

Bakery 204-***-**** Office 204-***-****

********@***************.**