Technician Customer Service

JOHN P BRESNAHAN

* ***** ****** #** *********, MA 01830

978-***-**** H 590-8957 C

*************@********.***

ENGINEERING TECHNICIAN

Skills: Microsoft training: Excel 97, Access I + II, Power point, Word,

BUS-TAB 11/04/1999 (Business Aptitude Battery)

DTKT 02/23/1995 (Data Technician Knowledge test)

TS-TAB 10/09/1992 (Technician Specialist Aptitude Battery)

TA-TAB 04/10/1992 (Technical Assistant Aptitude Battery)

TQT1 04/10/1992 (Technician Qualifying Test #1)

DD01 01/15/1990 (Digital Discipline Tester Certification)

AA01 08/15/1985 (Analog Applications Tester Certification)

CERTIFIED: ISO 9000, ESD, Fiber Optics handling, assembly, and tests

COMPTIA A+ certified, Malcolm Baldridge Quality Award

PROFESSIONAL HISTORY

Engineering Technician, M/A COM Technology Solutions Inc, Lowell, MA 2008-Present Assist in making antenna measurementsBuild prototype antennas and accompanying electronic componentsUse antenna test equipment, Anechoic chambers, network analyzers, DVM’s, frequency counters, and oscilloscopesDemonstrated efficiency making use of my testing background in a microwave circuit board environment

Tester / Circuit Board Analyst, Alcatel-Lucent, North Andover, MA 2005 – 2008Tested, trouble-shot, and performed FMA on multiple circuit boards, optical transmitter and receiver module devices for use in fiber optical transmission systems.Analyzed product failures to the component level using digital storage oscilloscopes, digital voltmeters, and light wave power meters, along with Automated test equipmentCoordinated with supervisory needs to deliver products to the customer for on time deliveryProduct lines involved EON, DMX, 400G, EXTREME

Customer Service Technician Level II, MKS Instruments, Inc, Methuen, MA 2005Diagnosed, repaired, and serviced customer products returned to the service center for evaluationUpgraded and refurbished defective warranty products: Flow control valves used in the manufacture of IC devices from such companies like Samsung, Astics, Intel, IBM and Motorola

Test-set / Engineer, Teradyne, North Reading, MA 2004Preparation and functional testing of customer Catalyst, LC, and Tiger systemsConnection of high voltage 3-phase 4-wire 480/208 used to operate customer test-setsInstallation of all circuit packs, test and user computers to operate, and qualify the equipmentTroubleshot all failures to the component level if necessaryLow voltage power supplies, circuit packs, cabling issues and the equipment used for testingDVM’s, digital storage oscilloscopes, RF power meters, spectrum analyzers, noise figure meters, and amplifiers

JOHN P BRESNAHAN

Bio-medical Engineer, Lahey Clinic, Burlington, MA 2003Functional testing and maintenance of all electronic equipment Serviced various equipment and apparatus, such as patient life sign monitors, electro- cardiographs, blood-gas analyzers, x-ray units, defibrillators, electro surgical units, anesthesia apparatus, pacemakers, blood-pressure transducers, spiro meters, sterilizers, diathermy equipment, in-house television systems, patient care computers, and other related technical paraphernaliaRF telemetry for remote cardiac patient monitoring, programming and maintenance of Zoll medical Biphasic series M defibrillators

Tester Support Specialist, AT&T/Lucent Technologies, N. Andover, MA 1985 – 2003System Test Coordinator for the DACSIV switch functional test and analysis departmentEngineering efforts coordinated with supervisory needs to deliver products to the customer for on time deliveryAssigned to test, trouble shoot, and perform FMA on multiple circuit board, optical transmitter and receiver module devices for use in fiber optical transmission systems.Analyzed product failures to component level using Digital Storage Oscilloscopes, Digital Voltmeters, Network Analyzers and Light Wave Power Meters.System Test Technician for the DACS IV switch functional test and analysis department

EDUCATION

AS, Electronic Technology, Bio-Medical Option Northern Essex CC, Haverhill, MA 2004Hospital specifications for electrical safety, diagnosis of equipment used for patient care, maintenance, and laws governing operation of medical electrical equipment (65) Credit Hours

Certificate, Electronic Equipment Technology, Northern Essex CC, Haverhill, MA 2000 Attained proficiency in all aspects of electronics theory augmented with studies in PC maintenance, and computer networking equipment. Electronic equipment troubleshooting techniques, test equipment usage, and electrical safety (42) Credit Hours

UNITED STATES AIR FORCE, KEESLER AFB. Biloxi, MS 39630

Aircraft Control and Attack Warning Radar Maintenance technician course

Initial six-month electronics theory instruction followed by an advanced maintenance course covering the test instruments necessary to calibrate, monitor, align, and maintain functionality of the High-Powered Radar Systems assigned. TOTAL: Community College of the AIR FORCE 1788 hours. (51) Credit hours Completed extended active duty, Veteran Status inactive, honorably discharged

Issued a security clearance (SECRET) and have current PASS PORT

MILITARY EXPERIENCE & TRAINING

Honorable Discharge, United States Air ForceE3ABR30332 Aircraft Control/Warning Radar Repairman J4AQF30050 002 Digital Techniques EDP1727 Digital Circuits E1ASC30352 009 AN/MSQ-T7/T8 Radar E3AZR300352 003 AN/TPS 43E O/I MaintenanceELT 1739 Radar transmitter/receivers, ELT 2733 Logic circuit analysis, ELT 7768 Advanced radar systemsJ4AMF30000 022 High Reliability Soldering

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