High School Years Experience

Etienne Ticbeh Gomez

Email: ********@***********.***

Address:

City: Queens

State: NY

Zip: 11368

Country: USA

Phone: 347-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Self-motivated Technical Support Representative with 1 years experience. Willing and able to learn new systems and adapt with changing corporate environments. IT specialist with more than 3 years experience with hardware maintenance and network configuration.

Educational Background:

High School Dipolma from Quantum Institute of Engineering, Thermal CA 1/2001 to 4/2009 (Computer Hardware and Software Engineering)

High School Dipolma from Quantum Associates Engineering Institute, Thermal CA 1/2001 to 12/2012

High School Dipolma from SOS Hermann Gmeiner, Thermal CA 1/2001 to 12/2012

Job History / Details:

Career Overview

Self-motivated Technical Support Representative with 1 years experience. Willing and able to learn new systems and adapt with changing corporate environments.

IT specialist with more than 3 years experience with hardware maintenance and network configuration.

Qualifications

Comptia A Certified

MCP equivalent qualification

Gambia National Bankers Association accredited

Technical help desk experience

Proficiency in TCP/IP protocols

Experience in various operating systems

Presentations

Graphic design programs

Microsoft Office

Technical Skills

Skills Experience Total Years Last Used

Hardware maintenance, Basic Network Configuration, General IT 3 August 2011

Accomplishments

Problem Resolution

Responsible for support and development of company/institution disaster recovery plan.

Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work.

Security Solutions

Managed client network security through installation of firewalls and VPN's.

Quality Control

Proofread and edited all presentation materials prior to send-off to ensure accurate reporting of company/institutional data.

Process Improvement

Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.

Leadership

Served as leader of IT team.

Ensured customer satisfaction by providing technical support.

Experience

May 2011 to 12/4/2012 12:00:00 AM

Independent Electoral Commission Banjul, The Gambia

Team Supervisor

General Registration of Voters

Biometric

January 2008 to 12/4/2012 12:00:00 AM

Independent Electoral Commission Banjul, The Gambia

Presiding Officer

Local Government Elections

January 2007 to 12/4/2012 12:00:00 AM

Independent Electoral Commission Banjul, The Gambia

Presiding Officer

National Assembly Elections

September 2006 to 12/4/2012 12:00:00 AM

Independent Electoral Commission Banjul, The Gambia

Assisting Presiding Officer

National Presidential Elections

January 2012 to November 2012

Mazal Textile Manhattan, New York

Cashier

Customer and teller service

July 2010 to August 2011

Ndab Li Production (Family Business) Serekunda, The Gambia

MIS staff

Supervising overall IT divisions of the company (data management, back-ups, graphic designs, typing and editing of books to be published)

April 2009 to July 2010

Trust Bank LTD Banjul, The Gambia

MIS staff

Part of a management information systems team that handle day to day maintenance and functions of the bank.

January 2009 to April 2009

Trust Bank LTD Banjul, The Gambia

Cashier

Provide teller service

April 2008 to January 2009

Department of State for Basic and Secondary Education Banjul, The Gambia

IT Staff

Provide technical support to all senior staff and user departments for all network applications.

Provide software and hardware support and maintenance throughout the regional department.

June 2006 to April 2008

Seckas Video productions Bakoteh, The Gambia

Graphic Designer and video editor

Edit videos and copy them on DVD for customers.

Create and design DVD covers.

Education and Training

2014 College of Westchester White Plains, New York

Associate of Science Computer Network Administration

Operating System Technologies

Cisco Networking, switching and Routing Basics

Cisco WAN Technologies

Windows client and server Administration

Active Directory Services

Network infrastructure and Implementation

Database Applications

2009 Quantum Associates Engineering Institute Kanifing, Banjul

Computer Software and hardware engineering

Computer hardware and software engineering.

Basic network setup and administration.

2006 SOS Hermann Gmeiner Bakoteh, Banjul

High School Diploma Science

Contact this candidate