Ellen Vergona
Email: ********@************.***
Address:
City: Matthews
State: NC
Zip: 28104
Country: USA
Phone: 704-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Results-oriented representative with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Educational Background:
High School Dipolma from Benedictine Academy, Elizabeth NJ 1/2001 to 6/1965 (Academic)
Job History / Details:
Summary
Results-oriented [
] with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Highlights
Conflict resolution techniques
Team management
Meticulous attention to detail
Persuasive
Skilled multi-tasker
Deadline-oriented
Experience
October 1991 to August 2012
Sears/Kmart Pineville, North Carolina
Customer Service Manager
Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
Education
1965 Benedictine Academy Elizabeth, New Jersey
High School Diploma Academic
Graduated valedictorian of my class. I was involved in student council, and presided as vice president in my junior and senior years. I was involved in sports, golf and basketball, as well as the debate team.