Customer Service Manager

Confidential User

Email: ********@************.***

Address:

City: Hooksett

State: NH

Zip: 03106

Country: USA

Phone: 603-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Amiable Branch Manager experienced in leading constructive and cooperative working relationships within a team setting.

Educational Background:

High School Dipolma from Immaculate Conception High, Revere MA 1/2001 to 6/1970 (Business)

Job History / Details:

Summary

Amiable Branch Manager experienced in leading constructive and cooperative working relationships within a team setting.

Highlights

Reliable

Excellent communication skills

People-oriented

Excels in team leadership

Excellent work ethic

Dependable

Strong interpersonal skills

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Product Sales

Cross-sold services at a rate of 30 percentage, upgrading customers to different plans and product packages.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Experience

January 1998 to March 2012

Danversbank Andover, Mass

Manager

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Education

1970 Immaculate Conception High Revere, Ma

High School Diploma Business

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