Engineer Manager
Resume:
Marc Feingold
Email: *********@********.***
Address: **** ******* **
City: Boynton Beach
State: FL
Zip: 33472
Country: USA
Phone: 516-***-****
Skill Level: Experienced
Salary Range: $50,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Marc A. Feingold
1 Thunder Road Miller Place. NY 11764. (c) 516-***-****
EXECUTIVE PROFILE
Results-oriented Field Engineer with extensive history of constantly exceeding support goals, launching new products, building brand and customer loyalty, driving new business, and servicing highly successful organizations. Specialization in support of nursing homes and rehabilitation centers and other healthcare related businesses. History of building strong, long-term relationships with Fortune 1000, Midsize, clients. Strong technical background with extensive product knowledge in Digital Equipment, solutions sales, telephony, VoIP, Sip, Call Centers, Automated Attendant, Call Accounting, Desktop applications. Demonstrated ability in formulating long-term strategic policies and technological initiatives that have supported organizational growth, improved staff productivity, and increased profit margins.
Selected Highlights
aA High level assignment responsible for installing new equipment, maintaining, troubleshooting and supporting systems at over 30 of the largest nursing & rehabilitation centers across Long Island, Brooklyn and Queens.
aA Two member team assignment to install new phone systems at all Verizon Wireless stores in Long Island prior to FIOS
aA Responsible for supporting all satellite locations for North Shore University Hospital, Winthrop Hospital, and Southampton Hospital
aA Certifications on NEC 2400 ICS IMX, IPX, 2000 IVS. IVS2, IPS, Elite IPK, IPKII, SV8100, SV8300, Centigram 6.0.
Pending certifications on UM8000, UCB call center, SV8500, UA5200
Additional knowledge of ABS TalkX, Active Voice, Lucent, Panasonic, Mitel, Shoretel
aA Managed installation of Voice, Video, High Speed internet equipment in Multi Dwelling Units across the United States.
Areas of Expertise
Equipment installation Database planning/extracting
Inside/outside plant wiring Troubleshooting
Programming Customer relations
PROFESSIONAL SUMMARY
Birns Telecommunications 233 West 17th street N.Y.C
Field Engineer August 06- Present
aA An Interconnect/CLEC company, distributing NEC, Shoretel, and Valcom products
aA Specializing in Hospitality, Schools, Large and Medium sized businesses
Long Island Auto Body 109 Carleton Ave East Islip, N.Y
Manager May 03-August 06
Birns Telecommunications 233 West 17th street N.Y.C
Field Engineer November 01-May 03
aA An Interconnect/CLEC company, distributing NEC, Shoretel, and Valcom products
aA Specializing in Hospitality, Schools, Large and Medium sized businesses
North East Communications Group Cresco PA.
Telecom Manager April 01- October 01
aA Installation of Voice, Video, High Speed Internet in Multi Dwelling Units
aA Created partnerships with Property Owners
Skyway Partners 200 Motor Pkwy Hauppauge N.Y.
Telecom Manager Dec 99-April 01
aA Installation of Voice, Video, High Speed Internet in Multi Dwelling Units
aA Created partnerships with Property Owners
NEC Business Network Solutions 120 West 45th Street N.Y.C
Field Engineer Oct 96- Dec 99
aA Direct Supplier of NEC Telephone Equipment
aA Installation/MAC
TMT- Excel Communications 40 Oser Avenue Hauppauge, NY
Field Engineer Dec 93-Oct 96
aA NEC Unified Solutions Dealer
aA Installation/Service
Education
Surburban Technical School East Islip NY Digital Computer Technology June 92-Nov 93
State University of New York at Canton Degree in Business Administration Sep 80- May 82
Other Skills
Excellent Computer Skills:
Microsoft 95, 98, 2000, XP, 7
Excel
Word
Networking Solutions
Putty
Recent Accomplishments
Cold Spring Hill Nursing &Rehabilitation Center, Woodbury NY NEC SV8300, 4 Units 960 ports
ODA Health Center Brooklyn, NY NEC SV8300, 1 Main Unit 2 Remote sites including
UCB Call Center UM 8000 Voice Mail, and Sonic
Recorder
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