Customer Service Sales
Resume:
Kindra Brooks
Email: *********@********.***
Address: ** ******* **
City: Bluffton
State: SC
Zip: 29910
Country: USA
Phone: 843-***-****
Skill Level: Entry
Salary Range: > $250,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Kindra E. Brooks
*********@********.***
Work Experience
Company: Hargray Communications
Time of Employment: 09/2007-current
Position Held: Customer Service/Sales Representative
Job Description: Involved in the weekly and monthly tracking reports. Assist with inventory of phones and accessories. Part of customer care, from posting payments to basic troubleshooting for services. Responsible for attaining monthly sales goals in eight major categories. Train and assist other sales representatives and make any necessary decisions in the event a manager is unavailable.
Received Hargray Hero award for participating in the Cricket Cutover
Provide a positive customer experience, both for Hargray customers in general and for the customers that I set up personally
Inventory control at a store level, and tracking sales at a store level
Company: Regions Bank
Time of Employment: 06/2005-08/2007
Position Held: Lead Teller/Vault Teller
Job Description: As a key holder, responsible for end of day deposit and day end closing procedures. Was also responsible (when opening) for all opening duties and beginning of day balances. Responsible for customer care, and meeting monthly goals for new accounts.
Trained and supported other tellers
Met or exceeded monthly account goals and provided quality care thereafter. Received Best Performing Teller of the Month award, for opening 17 accounts in one day.
As Vault Teller, responsible for all cash daily
Company: First Citizen`s Bank
Time of Employment: 02/2004-05/2005
Position Held: Lead Teller/Vault Teller
Job Description: Was responsible for end of day deposit and opening countdown. Was also responsible for all opening duties and closing duties. Provided customer care, and met goals for opening new accounts.
Provided both tier one and tier two customer support
Vault Tellers are responsible for all bank cash
Trainer for new tellers
Company: Publix
Time of Employment: 05/2001-01/2004
Position Held: Cashier
Job Description: Was accountable for cash balance at beginning and end of day. Gave high quality customer care, and positively impacted customer experience. Handled individual opening and closing duties
Met or exceeded customer`s expectations for quality service
Balanced cash drawer daily with no negative reviews
Assisted in duties around the store as needed
References:
Type: Professional
Name: Erica Ancrum
Number: 912-257-4934l
Type: Personal
Name: Amy Howerton
Number: 843-***-****
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