Manager Administrator
Resume:
-->
CURRICULUM VITAE
PETER JOSEPH SCOTT
PERSONAL
Date of Birth 20 September 1964
Nationality British
Status Married, 2 children, Hants GU51 3RL
SKILL SUMMARY
Able to work to tight deadlines in pressurised and demanding circumstances
Extremely commercial internally and externally and understand the need to ensure communication is clear for all parties concerned
Team builder, good at motivating other members of staff
15 years experience within Structured Products environment (PEP & ISA Transfers).
EMPLOYMENT HISTORY
July 2001 - Present Keydata Investment Services Limited
Floor 8, Fountain House, 2 Queens Walk, Reading, Berks, RG1 6LU
Initially employed as Transfers Administrator, then promoted to Transfers Team Leader. My main responsibilities in this role are:
Managing all aspects of Transfer In Administration on a daily basis ensuring that the necessary monitoring and control tools are in place to achieve business objectives.
Ensure that all transfer in acknowledgement letters and transfer instructions to ceding Plan Managers are processed within agreed Service Level (48 hours).
Ensure that incoming transfer proceeds are received within the regulatory timeframe (30 calendar days) and in time for settlement / investment.
Ensure that service levels and regulatory requirements are met and errors and / or breaches are kept to a minimum.
Escalation to the Administration Manager of any issues arising including resource, expected delays in receiving funds from ceding Plan Managers and trends identified in the course of daily processing.
Maintain relationships and keep open channels of communication between different departments as well as Independent Financial Advisers (IFAs) and other third parties.
Ensuring that procedures are regularly kept up to date and adhered to in order to prevent potential breaches of regulation and / or investor complaints.
Monitoring HMRC and FSA updates in liaison with Compliance and cascading these to the teams.
Ensuring that individual objectives are set for each Administrator and quarterly and annual appraisals are completed and properly documented including staff development plans and associated exams or training according to company policy.
Managing any performance issues arising.
Recruit, train, lead and motivate personnel to exceed customer expectations.
Report weekly to Senior Management with regards to Transfer In statistics in terms of outstanding transfers and age of transfers for monitoring purposes.
July 1999 - July 2001 Eurolife Fund Managers Limited (no longer trading)
PEP/ISA Administrator
A former Manager at Johnson Fry Asset Managers approached me to join Eurolife Fund Managers Limited. Daily tasks included PEP transfer administration; liaising with clients, IFAs and Plan Managers; probate administration; processing valuations and statements. Reason for departure head hunted by current employer.
Jan 1993 - July 1999 Legg Mason Investors (previously known as Johnson Fry Asset Managers)
32 Harbour Exchange Square, London, E14 9GE
Initially employed as assistant within Administration department. Within a few months, assumed full responsibility for all incoming PEP transfers from ceding Plan Managers including liaising with clients, IFAs and Plan Managers; chasing transfers and sorting out any errors; adding tax credit and dividends onto system. Upon introduction of Corporate High Income PEPs, dealing with late PEP transfers in order to close CHIPS (13 schemes involved - structured products). Also acted as third party administrator for HSBC and Bristol & West for maturing TESSAs within Johnson Fry.
Latterly, had full responsibility for day-to-day administration associated with Corporate High Income PEPs; dealing with clients who wished to sell shares; deceased clients' plans and clients who wished to re-register to other Plan Managers.
Feb 1991 - Jan 1993
Various temporary assignments at Whittington Hospital (IT and medical records departments), Barclays International (administration department) and Time & Life Publishers.
July 1981 - Jan 1991 Harper Collins & Co Ltd
77-85 Fulham Palace Road, Hammersmith, London W6 8JB
Initially employed as Post Room Clerk and then promoted to Supervisor. Duties included administrative tasks together with the supervision of six other members of staff. The job required careful co-ordination in a company of over 600 people, situated in three buildings and served by one main post room.
EDUCATION
1976-1981 Sedgehill Comprehensive School, London SE25
7 CSEs (1981)
1993 Goldsmith College, London SE25
Computer course
Securities Institute PEP Administration examination - pass (Mar 2001)
ISA & PEP Administration - pass (Sept 2001)
INTERESTS
Reading, music, football, walking, cinema
REFERENCES
Deryse Sheppard Mobile Number - 079**-****** ******.********@**********.***
Peter Johnson - Mobile Number - 077********
Contact this candidate