Human Resources Management

Title:Customer Support/On Site Representative

****.*****@*****.***

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NAME:,

ADDRESS:

ADDRESS2:

CITY:

STATE: PA

ZIP:

CANDIDATE ID: 2866688

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE: 215-***-****

EMAIL: ****.*****@*****.***

HOMEPAGE:

COMMENTS:

HOTTEST SKILLS: sale, health, strategic, profit, property, liability, payroll, profit,

stock, delphi, information systems, is manager, rpg, market, negotiation, medical, nurse,

osha, psychology, attorney

REVISION: 08-SEP-02

RESUME:

26122 Neil Cohen Bensalem, PA 215-***-**** ****.*****@*****.***

EDUCATION

MBA,

Temple University (1996)

Concentration Human Resources Administration

BA,

Franklin & Marshall College (1991)

Business Administration & Psychology

Senior Professional of Human Resources Certification

(1997)

EXPERIENCE

Compensation: Develop, cost, communicate, implement and manage all compensation

programs including market surveys, job descriptions, job evaluations, equity

evaluations, performance appraisal systems and merit, profit sharing, management

incentive and sales incentive plans. Manage stock option program.

Benefits: Develop, cost, communicate and manage all health, welfare, retirement

and other ancillary employee benefit programs. Act as liaison between all

insurance carriers, brokers, consultants, TPAs, attorneys and remote locations.

Develop employee benefit cost containment strategies. Develop and manage all

employee recognition programs.

Recruitment/Staffing: Develop and manage recruiting processes using traditional

methodologies as well as the Internet. Develop contracts with

employment/temporary agencies as necessary. Develop, implement and manage

career development / succession planning initiatives.

Employment/Employee & Labor-Management Relations: Develop, update and

administer Human Resources policies and procedures. Ensure compliance with laws

affecting Human Resources (e.g., Title VII, ADA, IRCA, FLSA, etc.). Manage

various employment, employee relations and recruitment/retention concerns.

Develop and manage work-force reduction strategies. Assisted in labor union

negotiations.

Training: Developed and implemented company-wide HR management training

program.

Safety/Risk Management: Manage workers compensation program and OSHA

compliance. Manage or assist in managing other risk management insurance

programs (e.g., employment practices liability, property, employee dishonesty,

etc.).

HRIS: Manage Human Resource Information Systems.

General Management: Manage exempt and non-exempt employees and HR-related

projects.

POSITIONS HELD

/ACCOMPLISHMENTS

Director of Human

ResourcesIndustrial Systems

Associates, Inc

.

(Strategic Distribution, Inc

.)Bensalem, PA

1998

Present

- Developed and implemented HR Strategic Plan: Trends and Recommendations.

- Developed HR Policies and Procedures Manual and Employee Handbook to ensure

consistent application of HR programs in 30+ states and 175+ sites.

- Developed and implemented benefits plan design and insurance carrier changes

within a Section 125 Plan.

- Managed 401(k) administrator change.

- Developed and implemented various employee recognition programs.

- Developed and implemented HR training module of managers training program.

- Outsourced various HR functions including unemployment, employment

verifications, pre-employment screenings and recruitment.

- Manage a staffing program with new hires (exempt and non-exempt) in excess of

150 employees/year.

- Developed and implemented an Internet recruiting strategy, an electronic

job-posting program, a targeted selection program and a Managers Recruiting

Resource Packet.

- Developed and implemented a career path / succession planning program.

- Implemented and manage all compensation programs including stock option and

bonus programs.

- Manage all risk management insurance programs including EPLI, workers

compensation, property, casualty, automobile and liability.

- Developed and implemented various payroll cost reduction strategies including

site closures/layoffs.

ConsultantGRANATT, L.L.C

.

(GRANATT, L.L.C

.)Fort Washington, PA

Present

- Managed several compensation consulting projects for clients such as Visiting

Nurses Association, CFP Group, Inc., American Health Holding, Inc. and Robert

Wood Johnson University Hospital at Hamilton

.

- Assisted in strategic HR analysis and HR process recommendations for Christ

Hospital.

Compensation, Benefits, & HRIS ManagerGraphic Packaging

Corporation

(Adolph Coors Technologies

)Wayne, PA

1996

1998

- Developed Salary Administration Manual including a job evaluation system and

performance appraisal program and notification process.

- Helped develop and implement sales and management incentive programs, profit

sharing and merit compensation programs.

- Implemented changes to the benefits program which saved the company almost

$.25 million.

- Developed changes to benefits program design which saved the company almost

$2.5 million.

- Assisted in negotiating a labor union contract which saved the company almost

$1 million when implemented.

- Headed steering committee which evaluated and chose a new Human Resource

Information System.

Human Resources CoordinatorRancocas & Zurbrugg

Hospitals

(Graduate Health System

)Willingboro, NJ

1994

- 1996

- Updated Policies & Procedures Manual and developed new policies.

- Developed a Compensation Manual for management.

- Implemented numerous improvements to HRIS.

- Developed HR Procedures Manual.

- Assisted in work force reduction process.

Compensation & Benefits AnalystSt. Francis Medical

Center

(

Franciscan Health System

)Trenton, NJ

1991

1994

- Assisted in implementing a Section 125 cafeteria benefit plan and Flexible

Spending Account program.

- Assisted in implementing new benefits HRIS.

- Developed, implemented and managed company-wide job description/performance

appraisal tool.

- Helped implement management pay for performance program.

- Assisted in work force reduction process.

PROFESSIONAL ORGANIZATIONS

- Human Resources Planning Group [(HRPG) Membership by Election Only]

Philadelphia Chapter

- Society for Human Resources Management (SHRM)

National Chapter

- - Worldatwork Association [formerly American Compensation Association (ACA)]

COMPUTER SOFTWARE EXPERIENCE

MS Office, MS Word, MS Excel, MS Powerpoint, MS Outlook, Lotus 123, WordPerfect,

OrgPlus, Harvard Graphics, QuattroPro, Ceridian (HRIS), FLX (Benefits), SMS

(HR-Payroll)

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