Customer Service High School

Jeffrey Allen

Email: ********@************.***

Address:

City: Jacksonville

State: NC

Zip: 28546

Country: USA

Phone: 910-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable and friendly Front End Supervisor/ Sales Assistant who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Educational Background:

High School Dipolma from White Oak High School, Jacksonville NC 1/2001 to 6/2010 (Marketing)

Job History / Details:

Summary

Reliable and friendly Front End Supervisor/ Sales Assistant who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Highlights

At Least two and a half years of retail/customer service experence

Cash handling accuracy

Loss prevention

Organized

Time management

Detail-oriented

Strong communication skills

Flexible schedule

Personnel training and development

Accomplishments

Contributed to a 15 percentage drop in shoplifting through increased awareness and intervention measures.

Received 3 exceeds expectations ratings on performance reviews.

Gained the Office/Front end supervisor position within 6 months of starting when i was told it takes at least a year to move up.

Experience

August 2010 to Current

Food Lion LLC Jacksonville, NC

Office Assistant/ Front End Supervisor

I easily Processed an average of 300 transactions each day in a timely manner. I also answered customers' questions and addressed problems and complaints in person and via phone. Ive opened and closed the store, which included counting cash drawers and making bank deposits. I've always helped customers select products that best fit their personal needs also including Educating customers on product and service offerings. In this same field i've offered exceptional customer service to differentiate and promote the company brand.

I've built customer confidence by actively listening to their concerns and giving appropriate feedback. I have communicated merchandise needs and issues to appropriate supervisors in a timely fashion, communicated information to customers about product quality, value and style, balanced the needs of multiple customers simultaneously in a fast-paced retail environment. I've also offered direction and gave constructive feedback to motivate team members and have built and maintained effective relationships with peers and upper management. I have Processed all sales transactions accurately and in a timely fashion even Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Education

2010 White Oak High School Jacksonville, NC

High School Diploma Marketing

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