James Swinford
Email: ********@************.***
Address:
City: Catlettsburg
State: KY
Zip: 41129
Country: USA
Phone: 606-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
IT specialist versed in software administration, Data Communications, and Help Desk Support. Comes from a varied background allowing for rapid adaptation to new situations as well as an ability to relate complex technical concepts quickly to a varied audience. Experienced at working with and directing small to mid sized groups of varied skill-sets to complete a common goal. Leads by . Willing to explain a concept until client is satisfied with their understanding.
Educational Background:
High School Dipolma from Ashland Community and Technical College, Ashland KY 1/2001 to 6/2012 (Information Technology)
High School Dipolma from Berea College, Ashland KY 1/2001 to 11/2012
Job History / Details:
Career Overview
IT specialist versed in software administration, Data Communications, and Help Desk Support. Comes from a varied background allowing for rapid adaptation to new situations as well as an ability to relate complex technical concepts quickly to a varied audience.
Experienced at working with and directing small to mid sized groups of varied skill-sets to complete a common goal.
Leads by example. Willing to explain a concept until client is satisfied with their understanding.
Qualifications
Critical thinker
Experience in PC Repair
Proficiency in Computer Repair
Proficiency in SQL
Skilled in gentle correction
Microsoft Word, Excel, PowerPoint, Access, One Note
Experienced with Linux
Proficiency in PC Phone Support
Technical Skills
Skills Experience Total Years Last Used
Linux Administration Advanced 4 Current
Microsoft Office Moderate 6 Current
Database Design Skilled 1 June 2012
Website Design Basic 1 June 2012
Windows Server Skilled 2 Jun 2012
Windows Support Advanced 8 Current
Cisco Networking Moderate 2 June 2011
C Programming Moderate-Advanced 6 Oct 2012
Work Experience
March 2010 to Current
Construction Finishing Services, LLC Catlettsburg, KY
PC Tech, CCTV Designer/Installer, Carpenter/Laborer
Began as a construction Laborer with no construction experience.
Adapted IT skills and experience to serve use in construction industry.
Launched the security camera installation branch of the company.
Work with clients to analyze computing and network needs for security systems and designed then installed appropriate solutions within each organization's budget.
Served as operating system expert, providing technical support for entire organization.
August 2006 to May 2008
Berea College Berea, KY
IS&S Student PC Technician II
Provided technical support for entire organization over phone and in-person through help desk and field work.
Other Experience
December 2009 to March 2010
United States Air Force Lackland AFB, TX
Airman First Class
September 2008 to April 2009
Sitel Corporation Huntington, WV
XM Tier II Technical Support Technician
Education and Training
2012 Ashland Community and Technical College Ashland, KY
Associate of Applied Science Information Technology
Studies included:
Cisco Networking
A Computer Repair
Database Design
Linux Administration
Windows Server 2003
Certificates in
A Certification
Cisco Networking Basic
Information Technology Fundamentals
Also participated in Theatre as a Production Stage Manager where my duties included managerial duties for a group of 20-40. Reported directly to the Director of Theatre at the college.
Berea College Berea, KY
Computer Science
Coursework in varied areas including:
C Programming
Robotics
Discrete Mathematics
Japanese Language
Appalachian Music
Storytelling
Computer Animation
Certifications
TestOut PC Pro Certification
Candidate ID: UVCK
Certificate ID: CVTF