aaron edwards

Email: abpwrc@r.postjobfree.com

Address: **** ******* ***

City: Saint Louis

State: MO

Zip: 63107

Country: USA

Phone: 314-***-****

Skill Level: Entry

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Aaron Edwards

4201 Prairie rd St. Louis, MO 63107 314-***-**** abpwrc@r.postjobfree.com

Objective

Well experienced Customer Service Professional now seeks a management opportunity in customer support. Demonstrates strong communication skills and ability to establish rapport with clients. A self-motivated innovator with a record of success in troubleshooting and problem resolution. Leads by example and establishes a professional work environment based on respect. Technical proficiency in MS Word, Excel, and PowerPoint.

EDUCATION

Hazelwood East High School Diploma (2002-2006) St. Louis, MO

Missouri Western State University (2006-2007) St. Joseph, MO

Ranken Tech (2011-2012) St. Louis, MO

EMPLOYMENT HISTORY

Empire Executives, Account Executive, St. Louis, MO Apr 2011-May 2012

* B2B Sales/Customer Service offering business owners cheaper rates on business accounts

* Interview candidates, Train employees, Conduct meetings, Run business trips

* Manage small team and office responsibility

St. Louis Parking Company, Parking Attendant, St. Louis, MO May 2006 - Apr 2011

* Direct patrons to available parking spaces and collect appropriate fees.

* Provide info upon request of service to patrons on an as needed basis.

* Train, supervise, and manage new employees.

GC Service, Account Analyst, St. Louis, MO May 2007-Oct 2007

* Look over customer acct to secure any long distance fraud calls

* Call customers to inform and verify any calls made out of ordinary

* Suspend/reconnect any acct whose abusing long distant service

* Call to inform of past due balance and collect payment for balance

Convergys, Customer Service Rep, St. Louis, MO Apr 2008- Jan 2009

* Inbound calls for the warranty exchange problem resolution.

* Place orders for replacement equipment

Nfinity Promotion, Sales distributor, St. Louis, MO Nov 2007- Apr 2008

* Direct marketing & outside sales

* Trained & developed other sales reps.

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