Manager Project

Rida Kalada

Email: *********@********.***

Address: ***** ******* ***** ***** **

City: Orlando

State: FL

Zip: 32824

Country: USA

Phone: 407-***-****

Skill Level: Director

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

13198 looking Glass Falls Lane

Orlando, Florida 32824 Phone 407-***-****

E-mail *********@********.***

Rida George Kalada

Objective To secure an Executive Level Position with a fast growing successful company as Vice President of Operations, Regional Director of Operations or Area Manager

Summary of qualifications

Over twenty five years of diverse, progressively challenging experience in the Hospitality Industry, exceeding owner`s and corporate financial expectations, bottom line oriented and achieving results under complex and diverse circumstances without compromising customer satisfaction and associate relations. 17 years with Marriott Hotels and 3 years with Interstate Hotels and 4 years with LTD Hospitality Management.

Professional experience Recent: September 2008 - October 2012

Regional Director of Operations - LTD Management

In charge of a portfolio of 12+ hotels, with brand names Marriott, Hyatt, Hilton, Starwood.

Responsible for over 40 million in revenue

Prior: January 2001 - August 2008

Owner of FUN Travel Services, Orlando FL

Owner and hands-on operator of a Seller of Travel Agency

Responsible for daily operations including Sales & Marketing, Booking processes, Search Engines, Public Relations as well as Profit & Loss Statements.

Annual revenue in excess of 500K

Web Site http://www.fun-travel.org

Prior: October 1996 - December 2000

Regional Director of Operations - Crossroads Hospitality - Interstate Hotels

In charge of a portfolio of 22+ hotels, ranging from full-service to limited service with brand names Marriott, Radisson, Hilton, Holiday Inns and Choice Hotels.

Responsible for over 70 million in revenue and achieved year over year growth in excess of 10-15% in Net Income for the portfolio.

Liaison between Management Company and Owners as well as Franchise Companies.

Various Positions with Marriott International both overseas and domestic assignments - August 1978 - September 1996

Project Manager for the Courtyard by Marriott Brand Team in charge of developing, updating and coordinating the restructure of the systems and procedures for the entire division with special emphasis on the Pre-Opening manuals.

General Manager of a 250-room Full-Service Marriott Hotel in Detroit, MI.

Area Manager for Courtyard / Fairfield Inn by Marriott, responsible for over 50 million annually in revenue, overseeing the operations of 21 hotels including financial results, capital expenditures and customer and associate satisfaction.

Regional Director of Rooms Operations engaged in coordinating all rooms and related functions in existing and newly developed hotels.

Opening General Manager of various Courtyard by Marriott Hotels

Director of Services and Front Office Manager for a 750 room Marriott Hotel

Director of Human Resources and Training

Selected

Accomplishments

Excellent leadership skills in mentoring, coaching and training

Leader of multi-functional operations of up to 840 associates

Transformed young and inexperienced managers & supervisory staff into high performing teams of functional experts.

Developed and implemented programs and processes to improve morale, productivity and operational effectiveness, striving for a quality product and customer satisfaction

Adopted an analytical approach in handling any challenges related to the operation using different techniques in problem solving.

Exceeded the targeted goals in Sales & profit by over 110% by improving both the top and bottom line in the hotels,

Received the award of -Area Manager of the Year- twice within my career with Marriott International

Heavily involved in Yield Management and Marketing

Great sense of urgency, achievement and very result oriented.

Graduate in Business Management of Beirut/Beirut University College

Fluent in English, French and Arabic

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